Disclosure certainty 5/5 debate potential 1/5

Palicha: Zepto operates a 12-hour farm-to-fork supply chain in India

Aadit Palicha · Q-Commerce in Emerging Markets with the CEOs of Airlift, JOKR, & Zepto | 20VC #892 · 20VC with Harry Stebbings · Jun 4, 2022 · at 21:27

Aadit Palicha is the co-founder and CEO of Zepto. He describes the quick-commerce platform's overnight sourcing timeline for fresh fruits and vegetables.

0:00 / 0:11exact quote · 11.7s
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“For example, our fresh fruits and vegetables, we've built a 12 hour farm to fork chain. So, five p.m. Harvesting time comes out of the farm and five a.m. It's in our facilities, right you know, ready to get shipped to customers.”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

More from Aadit Palicha

Insight
Palicha: Quick commerce can reach double-digit EBITDA with 7-8% ad revenue
“If we can get that to seven, eight percent, there's no reason why, you know you know, this business can't be close to a double digit EBITDA business, right? I think it's very possible in the long term.”
Aadit Palicha Jun 4, 2022 ▶ 57:23 Q-Commerce in Emerging Markets with the CEOs of Airlift, JOKR, & Zepto | 20VC #892 · 20VC with Harry Stebbings
Assertion Not publicly verifiable
Palicha: Cutting Zepto delivery under 15 minutes tripled retention and stabilized NPS
“When we take our delivery times from 45 minutes to under 15 minutes, what we see with retention is two to three x goodness. NPS starts stabilizing at north of 85 points”
Aadit Palicha Jun 4, 2022 ▶ 2:41 Q-Commerce in Emerging Markets with the CEOs of Airlift, JOKR, & Zepto | 20VC #892 · 20VC with Harry Stebbings
Assertion Not checkable as stated
Palicha: Zepto's rent costs for mature dark stores are 0.7% of revenue
“Our cost of rent as a percentage of revenue for mature dark stores is about .7%, right?”
Aadit Palicha Jun 4, 2022 ▶ 5:54 Q-Commerce in Emerging Markets with the CEOs of Airlift, JOKR, & Zepto | 20VC #892 · 20VC with Harry Stebbings
Insight
Palicha: Fresh produce drives quick-commerce adoption in emerging markets
“Customers really use your platform if and only if you can give them something that's just like viscerally and, you know, viscerally adds value immediately. And that key, what we've seen at least in India, that key category is fresh and fruits and vegetables, f…”
Aadit Palicha Jun 4, 2022 ▶ 11:17 Q-Commerce in Emerging Markets with the CEOs of Airlift, JOKR, & Zepto | 20VC #892 · 20VC with Harry Stebbings
Disclosure
Palicha: Zepto fresh produce wastage is 350 bps below retail benchmarks
“We're in a position where our wastage numbers are 350 basis points lower than retail benchmarks.”
Aadit Palicha Jun 4, 2022 ▶ 20:40 Q-Commerce in Emerging Markets with the CEOs of Airlift, JOKR, & Zepto | 20VC #892 · 20VC with Harry Stebbings
Assertion Not checkable as stated
Palicha: Zepto picking costs are 3-3.5% and 10-11% blended with last mile
“Yeah, I think for us right now, it's roughly about three, 3.5% on picking and then blended with last mile goes to about 10, 11%.”
Aadit Palicha Jun 4, 2022 ▶ 27:37 Q-Commerce in Emerging Markets with the CEOs of Airlift, JOKR, & Zepto | 20VC #892 · 20VC with Harry Stebbings
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