Assertion Contradicted AI assessment confidence: 95% certainty 4/5 debate potential 1/5

BlackBerry Messenger had 80M daily active users before WhatsApp gained traction

Patrick Spence · 20VC: Sonos CEO Patrick Spence on His Biggest Lessons Building and Growing Blackberry, The Right Way to View Competition and Innovation Cycles & How To Make The Transition From COO To CEO Most Effectively · Feb 26, 2021 · at 5:32

Patrick Spence, former BlackBerry executive and current Sonos CEO, reflects on BlackBerry Messenger's user scale prior to his departure from Research In Motion.

0:00 / 0:07exact quote · 7.7s
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“BlackBerry Messenger at that point was eighty million daily active users. This is before WhatsApp had any traction, any other iMessage had much Attraction”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

More from Patrick Spence

Assertion Not checkable as stated
Spence: BlackBerry Storm ruined ten years of RIM's reputation in one weekend
“We basically took 10 years of building an amazing reputation for reliability, quality, And create experience and threw it out of the window over the course of a weekend when we first launched storm and a whole bunch of people had a really bad experience.”
Patrick Spence Feb 26, 2021 ▶ 10:22 20VC: Sonos CEO Patrick Spence on His Biggest Lessons Building and Growing Blackberry, The Right Way to View Competition and Innovation Cycles & How To Make The Transition From COO To CEO Most Effectively
Disclosure
Sonos is suing Google while actively maintaining product partnerships with them
“We're suing Google right now. But at the same time, we still work with them on YouTube Music Service, on Google Assistant, and some of these other areas”
Patrick Spence Feb 26, 2021 ▶ 28:40 20VC: Sonos CEO Patrick Spence on His Biggest Lessons Building and Growing Blackberry, The Right Way to View Competition and Innovation Cycles & How To Make The Transition From COO To CEO Most Effectively
Disclosure
Spence: Sonos rejected making $29 speakers to compete with Amazon and Google
“My experience from RIM led me to believe, no, that's exactly what we shouldn't do. We're not going to respond in that way. We're going to build on what we do, which is an open platform. And we're going to take the most useful part of those products, which is t…”
Patrick Spence Feb 26, 2021 ▶ 10:55 20VC: Sonos CEO Patrick Spence on His Biggest Lessons Building and Growing Blackberry, The Right Way to View Competition and Innovation Cycles & How To Make The Transition From COO To CEO Most Effectively
Insight
Spence: Diversity initiatives fail unless directly driven by the CEO
“I think the real issue is in those cases, they've often siloized it or given it as a responsibility to somebody else. When I think this is something that is about talent and about culture and something that the CEO really needs to own and drive.”
Patrick Spence Feb 26, 2021 ▶ 31:54 20VC: Sonos CEO Patrick Spence on His Biggest Lessons Building and Growing Blackberry, The Right Way to View Competition and Innovation Cycles & How To Make The Transition From COO To CEO Most Effectively
Insight
Spence: Authentic, vulnerable leadership yields greater results with less mental overhead
“And I've realized there is way more power as a leader in being vulnerable and just being who you are and leading in that way. And it comes with a lot less mental overhead too, in terms of being able to show up like just as yourself.”
Patrick Spence Feb 26, 2021 ▶ 17:44 20VC: Sonos CEO Patrick Spence on His Biggest Lessons Building and Growing Blackberry, The Right Way to View Competition and Innovation Cycles & How To Make The Transition From COO To CEO Most Effectively
Assertion Supported
Founder John MacFarlane left Sonos' board completely when Spence became CEO
“John McFarland stepped away completely. So unlike most founders and CEOs and large shareholders that maybe go onto the board or become executive chairman or something like that, John said, no, I've seen how this works and goes badly at many companies.”
Patrick Spence Feb 26, 2021 ▶ 23:50 20VC: Sonos CEO Patrick Spence on His Biggest Lessons Building and Growing Blackberry, The Right Way to View Competition and Innovation Cycles & How To Make The Transition From COO To CEO Most Effectively
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