Bendov: AI agents will automate manual CRM work within two years
Amit Bendov · 20VC: Why AI SDRs are BS and Do Not Work | How to Use AI in Your Sales Team and Process to Win Today | What Skills Do All New Reps Need to Have in an AI First World with Amit Bendov, CEO @ Gong · Sep 12, 2025 · at 6:49
Amit Bendov is the co-founder and CEO of Gong. He discusses how rapidly AI agents will replace manual CRM workflows.
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“Absolutely. Like, I mean, who wants to fill in forms or flip the web pages? This is like people punching cards in the seventies. There's no doubt in a couple of years at most, and I used to say like in 10 years, right? Now I say like in one to two years, nobody's going to be filling in forms. Nobody's going to run those like reports and go and like update their managers and all of that. It's all going to be done by agents automatically with AI, better, faster, cheaper than people.”
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