Insight certainty 3/5 debate potential 3/5

In-Person Fits Early Creative Work, Remote Suits Scaled Incremental Execution

Jean-Denis Greze · Jean-Denis Greze: CTO of Plaid, the $18B Fintech Startup; How to Hire, Fire & Build Great UX | E1038 · 20VC with Harry Stebbings · Jul 21, 2023 · at 21:38

Jean-Denis Greze is CTO of Plaid. He discusses how the optimal choice between remote and in-person work depends on company stage, project nature, and customer proximity.

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“Highly creative, fast moving work where you're not sure what the requirements are and where your customers are local, meaning where you can go and talk to your customers by like walking over to their office. So this is like historical new company, new startup in Silicon Valley. I think in person is better because I think you collaborate more effectively. You have, it's easier to get everyone on the same page. You can go talk to customers by like, you know, taking a car, walking over. And so, if you have a lot of work like that at your company, or you have teams that look like that, I think getting those teams to operate in person is beneficial. However, at scale, incremental improvements to existing products where you care about efficiency of the team and you have clarity of roadmap. Personally, I think almost in remote, we're like more effective.”

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