Insight certainty 3/5 debate potential 3/5

Rapid Product Shifts Are Irresponsible for Mature Software Companies

Ryan Holmes · 20VC: Hootsuite's Ryan Holmes on Optimising Productivity in Meetings, Creating An Ownership Culture & Lessons From Running A Pizzeria! · Oct 28, 2016 · at 15:43

Ryan Holmes, founder and CEO of Hootsuite, responds to Reid Hoffman's advice on shipping early, arguing that mature companies cannot move as recklessly as early-stage startups.

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“As you grow user base, we have an accountability for dependability, reliability to them. We have an accountability you know, we have effectively Provided our customers with a product and a workflow that they're familiar with, and so rapid shifts in product, turning the big ship on a dime is less possible, and also, I think, maybe irresponsible.”

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