Flynn: Conversational bot hype serves platform defensibility over user value
Sean Flynn · 20VC: Mythbuster: Is Mobile Dying? Is AR/VR Overhyped? Is The Excitement Around Bots Justified with Sean Flynn, Partner @ Shasta Ventures · Jul 27, 2016 · at 16:02
Sean Flynn, Partner at Shasta Ventures, discusses the surge in conversational bot development across major messaging platforms.
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“I think this one is probably more hype than reality, at least at this stage. It makes a ton of sense why the big messaging platforms, Facebook, Kik, and others would want to, you know, turn their ecosystem into a development platform, right? I totally get why they would do it. It creates a stickiness. It creates defensibility for them when you've got application developers building on top of that platform. But I feel like at this stage, it's more about the platforms trying to create value for themselves than actually think about the value they're creating for their end users, right?”
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