Shillo: AI messaging will enable direct transactions in Twitter and Messenger
Kate Shillo · 20 VC: Investing in Hardware and The Future of IOT with Kate Shillo, Director @ Galvanize Ventures · Jan 13, 2016 · at 28:22
Kate Shillo, Director at Galvanize Ventures, explains the capabilities and value proposition of conversational AI platform Message.ai.
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“This technology will, through artificial intelligence, will allow those companies to be able to communicate on those platforms using, ah, transactional cards, which will be really exciting. So you could actually transact right there in Twitter and Facebook Messenger instead of trying to go onto the app that that company has built and the customer service is slow.”
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