Disclosure certainty 5/5 debate potential 2/5

Zaparde: Zip Acquired Its First 10 Customers Exclusively Via Cold LinkedIn Outreach

Rujul Zaparde · Rujul Zaparde: Why Hiring Inexperienced People is Better | E1144 · 20VC with Harry Stebbings · Apr 24, 2024 · at 16:50

Rujul Zaparde is the co-founder and CEO of Zip. He explains how he and his co-founder verified true demand when starting Zip.

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“We decided, Hey, we don't want to like, look at the end of the day, if we pick an idea, we're going to work on it more than anybody else. Like we don't want to waste our own time. So what we're going to do is this. We're gonna make sure that the first 10 customers we close, we're gonna close in cold off of LinkedIn. They're not gonna be people we know. They're not gonna be warm introductions. They're not going to be referrals. Nothing. They're going to be cool because if they buy it, they owe us nothing in the world. Then they actually have this problem and they're willing to pay and we're going to charge real money for it.”

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Rujul Zaparde Apr 24, 2024 ▶ 16:22 Rujul Zaparde: Why Hiring Inexperienced People is Better | E1144 · 20VC with Harry Stebbings
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“I actually think, like, having marketing be quite unfocused is, is actually okay in its execution. Messaging needs to be focused, to be fair right, messaging to the world, because otherwise it sounds like you're saying, you know, a thousand different things, b…”
Rujul Zaparde Apr 24, 2024 ▶ 32:46 Rujul Zaparde: Why Hiring Inexperienced People is Better | E1144 · 20VC with Harry Stebbings
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Zaparde: Inexperienced Hires Generate More Original Ideas Through First Principles
“I would much rather invest in the person that has potential that maybe hasn't done the job before. They don't have the experience. What are they going to do? They're going to first principle the problem. And so they're just generally more likely to have more o…”
Rujul Zaparde Apr 24, 2024 ▶ 0:00 Rujul Zaparde: Why Hiring Inexperienced People is Better | E1144 · 20VC with Harry Stebbings
Insight
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“And one, you know, one thing I think you can always do is like, if you lack something, you can always make up for it in service. You can ask better questions. You can learn, you can iterate faster and people really appreciate that. That's under value.”
Rujul Zaparde Apr 24, 2024 ▶ 2:15 Rujul Zaparde: Why Hiring Inexperienced People is Better | E1144 · 20VC with Harry Stebbings
Insight
Zaparde: Startups Must Fire Customers That Deviate From Strategic Focus
“You absolutely should if you need to, and you should not close a certain type of customer, you should fire a customer.”
Rujul Zaparde Apr 24, 2024 ▶ 14:04 Rujul Zaparde: Why Hiring Inexperienced People is Better | E1144 · 20VC with Harry Stebbings
Disclosure
Zaparde: Zip Dropped A Massive Enterprise Customer At 15 Employees
“When we were about a year old we signed, or not even a year old, as a company, we signed a our customer that had hundreds of thousands of employees. And it was, you know, to be fair, it was a, you know, sort of a pilot-type engagement, and, you know, I realize…”
Rujul Zaparde Apr 24, 2024 ▶ 14:11 Rujul Zaparde: Why Hiring Inexperienced People is Better | E1144 · 20VC with Harry Stebbings
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