HubSpot delayed its 2012 Dublin expansion due to low 70s gross retention
Jeetu Mahtani · Jeetu Mahtani, Sales Leader @Hubspot: How and When to Go International and Crush It | E1207 · 20VC with Harry Stebbings · Sep 27, 2024 · at 4:22
Jeetu Mahtani, former Global MD and sales leader at HubSpot, explains why HubSpot postponed international expansion until its unit economics stabilized.
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“We were going to open Dublin in 2012, but we shelved the idea because our retention metrics were not great. Our gross retention was, like, low seventies.”
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