Nitski: Mercor should have restricted supported annotation workflows much sooner
Osvald Nitski · Mercor Head of Product on Revenue Concentration from Frontier Labs · Jul 25, 2026 · at 15:55
Osvald Nitski is CPO at Mercor, an AI data and talent platform. He reflects on product strategy lessons learned from supporting high-growth customer research experiments.
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“We made a tool that's maximally flexible, has all sorts of, we had, like, hundreds of different projects running on it. That's just chaos to manage, and what we needed to do sooner was to put guardrails on the type of services that we support, and work closer with our operations team to say, like, hey, here's the best practices, you know, customers are going to ask for everything, like, we can do it, but should we do it? If there's no enduring demand for certain workflows, maybe it's not worth the investment. So, Putting guardrails, narrowing down the services that we support was something we should have done a lot sooner, though we did it recently.”
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