Nelson: Grouping all AI products together is as flawed as web apps
Maren Nelson · 20VC: Building An AI Company For The Long Term? How Humans & Machine Learning Can Work Together? What Applications Are The Conversational Interface Best Suited To with Maran Nelson, Founder & CEO @ Clara Labs · Jan 13, 2017 · at 12:31
Maren Nelson is the co-founder and CEO of Clara Labs. She explains why treating all conversational AI products as a single market category obscures fundamental differences in their operational complexity.
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“I think the problem is largely with thinking about those things as synonymous to each other. It's kind of like saying that everybody who builds a web app is competing in the same category, right? It's kind of like saying that just a software app like MyFitnessPal is the same as Instacart, because they both have to do with food, and they have apps on your phone, when, of course, Instacart has this massive operational complexity that they're dealing with, and the service being provided is a fundamentally different one.”
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