Oct 25, 2019 · 34m · 20vc

20VC: Reddit CEO Steve Huffman on Scaling Teams; What Works and What Does Not, A CEO's Relationship with Stress and Managing It & How To Structure Internal Decision-Making Effectively

Steve Huffman · 21m spoken Harry Stebbings · 11m spoken
0:00 / 0:00

gold bands on the timeline = statements, start to end. Hover to read, click to jump. CC turns on captions

In this episode of The 20 Minute VC, Reddit co-founder and CEO Steve Huffman discusses Reddit's origins at Y Combinator, his return to lead the company in 2015, and key management frameworks covering product design, executive decision-making, and stress management.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. Harry holds 34.9% of the talking time here. How this is scored →

Harry as informed peer 3.4 Guest teaching 3.9 Guest disagreement 1.5 Harry pushing back 2.1
05100:0010:0020:0030:003:28–6:48 · Harry as informed peer 3/10 Podcast Voiceover Transition Harry demonstrates good background knowledge of Reddit's investor history and early YC background, asking targeted follow-ups about Alexis Ohanian and the first YC batch. Steve warmly shares the founding story of pivoting from My Mobile Menu to Reddit.6:48–10:12 · Harry as informed peer 4/10 Returning to Reddit as CEO in 2015 Harry leverages insights from Daniel Kahn and sets a strong premise about the difficulty of the travel industry. Steve elaborates on his hard-learned lesson from Hipmunk that a founder is not necessarily their target customer.10:12–13:45 · Harry as informed peer 5/10 Structuring the Product Feedback Loop Harry offers a logical hypothesis on why founders over-index on data for objective proof. Steve counters by explaining that over-reliance on data stems from fear of trusting intuition and leads to local maximums.13:45–16:41 · Harry as informed peer 3/10 Effective Decision-Making Frameworks Harry prompts Steve on decision decentralization and managing leadership stress. Steve details how avoiding procrastination eliminates useless repetitive thoughts and reduces executive anxiety.16:41–20:26 · Harry as informed peer 4/10 Compassionate Leadership and Employee Terminations Harry challenges a harsh employee termination script provided by his mentor, questioning if it comes off as cold. Steve reframes the scenario, explaining that total honesty in difficult conversations is actually the most compassionate approach.20:26–22:35 · Harry as informed peer 2/10 CEO Growth, Setting Guardrails, and Delegation Harry asks Steve to compare his leadership style across different phases of his career. Steve explains his core CEO framework focused on setting strategy, defining guardrails, and stepping out of the team's way.22:35–27:17 · Harry as informed peer 3/10 Talent Acquisition and Executive Hiring Lessons Harry transitions into a quickfire round covering hiring lessons and tech opinions. Steve takes a strongly contrarian position against autonomous cars in dense cities, predicting micro-mobility and transit will win.27:17–31:29 · Harry as informed peer 3/10 Leadership Challenges and Faith in Humanity Harry poses strategic questions on contrarian beliefs and ecosystem bundling. Steve shares his optimistic conviction that humans are fundamentally good and clarifies how Reddit scales through community diversity.3:28–6:48 · Guest teaching 3/10 Podcast Voiceover Transition Harry demonstrates good background knowledge of Reddit's investor history and early YC background, asking targeted follow-ups about Alexis Ohanian and the first YC batch. Steve warmly shares the founding story of pivoting from My Mobile Menu to Reddit.6:48–10:12 · Guest teaching 4/10 Returning to Reddit as CEO in 2015 Harry leverages insights from Daniel Kahn and sets a strong premise about the difficulty of the travel industry. Steve elaborates on his hard-learned lesson from Hipmunk that a founder is not necessarily their target customer.10:12–13:45 · Guest teaching 5/10 Structuring the Product Feedback Loop Harry offers a logical hypothesis on why founders over-index on data for objective proof. Steve counters by explaining that over-reliance on data stems from fear of trusting intuition and leads to local maximums.13:45–16:41 · Guest teaching 3/10 Effective Decision-Making Frameworks Harry prompts Steve on decision decentralization and managing leadership stress. Steve details how avoiding procrastination eliminates useless repetitive thoughts and reduces executive anxiety.16:41–20:26 · Guest teaching 5/10 Compassionate Leadership and Employee Terminations Harry challenges a harsh employee termination script provided by his mentor, questioning if it comes off as cold. Steve reframes the scenario, explaining that total honesty in difficult conversations is actually the most compassionate approach.20:26–22:35 · Guest teaching 3/10 CEO Growth, Setting Guardrails, and Delegation Harry asks Steve to compare his leadership style across different phases of his career. Steve explains his core CEO framework focused on setting strategy, defining guardrails, and stepping out of the team's way.22:35–27:17 · Guest teaching 4/10 Talent Acquisition and Executive Hiring Lessons Harry transitions into a quickfire round covering hiring lessons and tech opinions. Steve takes a strongly contrarian position against autonomous cars in dense cities, predicting micro-mobility and transit will win.27:17–31:29 · Guest teaching 4/10 Leadership Challenges and Faith in Humanity Harry poses strategic questions on contrarian beliefs and ecosystem bundling. Steve shares his optimistic conviction that humans are fundamentally good and clarifies how Reddit scales through community diversity.3:28–6:48 · Guest disagreement 1/10 Podcast Voiceover Transition Harry demonstrates good background knowledge of Reddit's investor history and early YC background, asking targeted follow-ups about Alexis Ohanian and the first YC batch. Steve warmly shares the founding story of pivoting from My Mobile Menu to Reddit.6:48–10:12 · Guest disagreement 1/10 Returning to Reddit as CEO in 2015 Harry leverages insights from Daniel Kahn and sets a strong premise about the difficulty of the travel industry. Steve elaborates on his hard-learned lesson from Hipmunk that a founder is not necessarily their target customer.10:12–13:45 · Guest disagreement 2/10 Structuring the Product Feedback Loop Harry offers a logical hypothesis on why founders over-index on data for objective proof. Steve counters by explaining that over-reliance on data stems from fear of trusting intuition and leads to local maximums.13:45–16:41 · Guest disagreement 1/10 Effective Decision-Making Frameworks Harry prompts Steve on decision decentralization and managing leadership stress. Steve details how avoiding procrastination eliminates useless repetitive thoughts and reduces executive anxiety.16:41–20:26 · Guest disagreement 2/10 Compassionate Leadership and Employee Terminations Harry challenges a harsh employee termination script provided by his mentor, questioning if it comes off as cold. Steve reframes the scenario, explaining that total honesty in difficult conversations is actually the most compassionate approach.20:26–22:35 · Guest disagreement 0/10 CEO Growth, Setting Guardrails, and Delegation Harry asks Steve to compare his leadership style across different phases of his career. Steve explains his core CEO framework focused on setting strategy, defining guardrails, and stepping out of the team's way.22:35–27:17 · Guest disagreement 3/10 Talent Acquisition and Executive Hiring Lessons Harry transitions into a quickfire round covering hiring lessons and tech opinions. Steve takes a strongly contrarian position against autonomous cars in dense cities, predicting micro-mobility and transit will win.27:17–31:29 · Guest disagreement 2/10 Leadership Challenges and Faith in Humanity Harry poses strategic questions on contrarian beliefs and ecosystem bundling. Steve shares his optimistic conviction that humans are fundamentally good and clarifies how Reddit scales through community diversity.3:28–6:48 · Harry pushing back 1/10 Podcast Voiceover Transition Harry demonstrates good background knowledge of Reddit's investor history and early YC background, asking targeted follow-ups about Alexis Ohanian and the first YC batch. Steve warmly shares the founding story of pivoting from My Mobile Menu to Reddit.6:48–10:12 · Harry pushing back 1/10 Returning to Reddit as CEO in 2015 Harry leverages insights from Daniel Kahn and sets a strong premise about the difficulty of the travel industry. Steve elaborates on his hard-learned lesson from Hipmunk that a founder is not necessarily their target customer.10:12–13:45 · Harry pushing back 4/10 Structuring the Product Feedback Loop Harry offers a logical hypothesis on why founders over-index on data for objective proof. Steve counters by explaining that over-reliance on data stems from fear of trusting intuition and leads to local maximums.13:45–16:41 · Harry pushing back 2/10 Effective Decision-Making Frameworks Harry prompts Steve on decision decentralization and managing leadership stress. Steve details how avoiding procrastination eliminates useless repetitive thoughts and reduces executive anxiety.16:41–20:26 · Harry pushing back 4/10 Compassionate Leadership and Employee Terminations Harry challenges a harsh employee termination script provided by his mentor, questioning if it comes off as cold. Steve reframes the scenario, explaining that total honesty in difficult conversations is actually the most compassionate approach.20:26–22:35 · Harry pushing back 1/10 CEO Growth, Setting Guardrails, and Delegation Harry asks Steve to compare his leadership style across different phases of his career. Steve explains his core CEO framework focused on setting strategy, defining guardrails, and stepping out of the team's way.22:35–27:17 · Harry pushing back 2/10 Talent Acquisition and Executive Hiring Lessons Harry transitions into a quickfire round covering hiring lessons and tech opinions. Steve takes a strongly contrarian position against autonomous cars in dense cities, predicting micro-mobility and transit will win.27:17–31:29 · Harry pushing back 2/10 Leadership Challenges and Faith in Humanity Harry poses strategic questions on contrarian beliefs and ecosystem bundling. Steve shares his optimistic conviction that humans are fundamentally good and clarifies how Reddit scales through community diversity.

speaking balance: gold is Harry, purple is the guest (3 minute bins)

0:00 · Harry 100% · guest 0%0:00 · Harry 100% · guest 0%3:00 · Harry 44.7% · guest 55.3%3:00 · Harry 44.7% · guest 55.3%6:00 · Harry 18.1% · guest 81.9%6:00 · Harry 18.1% · guest 81.9%9:00 · Harry 16.6% · guest 83.4%9:00 · Harry 16.6% · guest 83.4%12:00 · Harry 23.2% · guest 76.8%12:00 · Harry 23.2% · guest 76.8%15:00 · Harry 20.1% · guest 79.9%15:00 · Harry 20.1% · guest 79.9%18:00 · Harry 27.2% · guest 72.8%18:00 · Harry 27.2% · guest 72.8%21:00 · Harry 11.3% · guest 88.7%21:00 · Harry 11.3% · guest 88.7%24:00 · Harry 25% · guest 75%24:00 · Harry 25% · guest 75%27:00 · Harry 13.1% · guest 86.9%27:00 · Harry 13.1% · guest 86.9%30:00 · Harry 63.1% · guest 36.9%30:00 · Harry 63.1% · guest 36.9%33:00 · Harry 100% · guest 0%33:00 · Harry 100% · guest 0%
Sharpest disagreement ▶ 24:43 Self-Driving Cars Stance

Steve forcefully rejects the popular Silicon Valley premise that self-driving cars belong in urban centers, calling them the least efficient transit mode and noting his peer will be pissed at his take.

Hardest push from Harry ▶ 18:38 Challenging Direct Firing Script

Harry pushes back on a mentor's blunt employee termination script, labeling it cold and hard and challenging Steve on how to execute terminations compassionately.

Biggest teaching moment ▶ 12:05 Reframing Data Reliance

Steve corrects Harry's suggestion that data provides objective justification, educating him that relying solely on data is actually the weakest argument driven by fear of intuition.

Harry holds his own ▶ 11:47 Defending Data-Driven Decisions

Harry demonstrates keen product management understanding by articulating why founders lean on quantitative data to objectively justify decisions.

the scores for every segment, with the reasoning behind each
ChapterTopicHarry as informed peerGuest teachingGuest disagreementHarry pushing backWhy
Podcast Voiceover Transition 3311 Harry demonstrates good background knowledge of Reddit's investor history and early YC background, asking targeted follow-ups about Alexis Ohanian and the first YC batch. Steve warmly shares the founding story of pivoting from My Mobile Menu to Reddit.
Returning to Reddit as CEO in 2015 4411 Harry leverages insights from Daniel Kahn and sets a strong premise about the difficulty of the travel industry. Steve elaborates on his hard-learned lesson from Hipmunk that a founder is not necessarily their target customer.
Structuring the Product Feedback Loop 5524 Harry offers a logical hypothesis on why founders over-index on data for objective proof. Steve counters by explaining that over-reliance on data stems from fear of trusting intuition and leads to local maximums.
Effective Decision-Making Frameworks 3312 Harry prompts Steve on decision decentralization and managing leadership stress. Steve details how avoiding procrastination eliminates useless repetitive thoughts and reduces executive anxiety.
Compassionate Leadership and Employee Terminations 4524 Harry challenges a harsh employee termination script provided by his mentor, questioning if it comes off as cold. Steve reframes the scenario, explaining that total honesty in difficult conversations is actually the most compassionate approach.
CEO Growth, Setting Guardrails, and Delegation 2301 Harry asks Steve to compare his leadership style across different phases of his career. Steve explains his core CEO framework focused on setting strategy, defining guardrails, and stepping out of the team's way.
Talent Acquisition and Executive Hiring Lessons 3432 Harry transitions into a quickfire round covering hiring lessons and tech opinions. Steve takes a strongly contrarian position against autonomous cars in dense cities, predicting micro-mobility and transit will win.
Leadership Challenges and Faith in Humanity 3422 Harry poses strategic questions on contrarian beliefs and ecosystem bundling. Steve shares his optimistic conviction that humans are fundamentally good and clarifies how Reddit scales through community diversity.

Statements from this episode (16)

Assertion Partly supported
Reddit Was the Fifth Most Visited Website in the US in 2019
“Today, this company ranks as the number five most visited website in the US”
Harry Stebbings Oct 25, 2019 ▶ 0:14
Assertion Supported
Paul Graham Accepted Reddit Founders Into YC Conditional on a Pivot
“We were not accepted into Y Combinator. And the way Reddit came about was basically Paul told us, hey, we really like you guys. We just don't like that idea. So if you're willing to work on something else, you can be in YC.”
Steve Huffman Oct 25, 2019 ▶ 4:33
What-if
Reddit Needed Alexis Ohanian's Charisma to Get Into Y Combinator
“You know, Alexis then and now has always been a very, like, high charisma person, an easy conversation, kind of a charming, funny person, and so in the early days of Reddit, even in that story I just told you, those skills were really important to us because I…”
Steve Huffman Oct 25, 2019 ▶ 5:14
Opinion
Steve Huffman Believed Reddit Had Unmatched Potential Upon His 2015 Return
“Reddit has this, it's this incredible opportunity represents, has more potential than any company I can think of. And it feels like they're missing it. It feels like that opportunity is slipping through their fingers.”
Steve Huffman Oct 25, 2019 ▶ 7:39
Insight
Consumer Travelers Only Care About Price, Not UI Speed or Design
“Consumer travelers only travel once or twice a year, and so they don't care about booking fast and having a nice UI. They only care about price.”
Steve Huffman Oct 25, 2019 ▶ 9:32
Insight
Relying Exclusively on Quantitative Data Leads to Local Maxima
“Going only in data is a great way to optimize to a local maximum. It's a great way to not see around a corner. I think this is true of investing as well. It's a great way to ignore the future. It's a great way to ignore what's actually happening.”
Steve Huffman Oct 25, 2019 ▶ 12:15
Disclosure
Hipmunk Struggled for Years Due to Over-Relying on Founder Intuition
“And that was largely the story of Hitmonk. It took us years to realize that our intuition wasn't correct.”
Steve Huffman Oct 25, 2019 ▶ 13:29
Insight
Consensus-Based Decision-Making Is Just a Way to Avoid Making Decisions
“I don't believe in decision through consensus at all. I think that's a great way to actually not make decisions.”
Steve Huffman Oct 25, 2019 ▶ 14:20
Insight
Stress Management Is the Art of Eliminating Cyclical, Repetitive Thoughts
“It's been removing these cyclical, useless thoughts from my head, and I think a lot of stress management is the tactics and the art of removing these thoughts from my head.”
Steve Huffman Oct 25, 2019 ▶ 16:29
Insight
Firing Underperformers Guarantees Company Improvement, While Hiring Only Offers a Chance
“When we hire somebody, there's a chance that your company gets better if it's a great hire. When you let somebody go, it is guaranteed your company will get better because at the minimum, you're not stressing about that person anymore.”
Steve Huffman Oct 25, 2019 ▶ 17:48
Insight
Direct Truth-Telling Is the Most Compassionate Strategy During Employee Terminations
“The most compassionate thing that we can do for somebody is tell them the truth in a difficult situation.”
Steve Huffman Oct 25, 2019 ▶ 19:13
Assertion Not checkable as stated
Steve Huffman Recognizes His Top One Percent Hires Within Twenty Minutes
“The best hires I've made, like the top one percent, My very favorite people I knew in about the first 20 minutes of our conversation.”
Steve Huffman Oct 25, 2019 ▶ 23:04
Insight
Job Candidates Who Are Hard to Hire Will Be Hard to Manage
“There's a phrase that people in my orbit when they're hiring, which is hard to hire, hard to manage. If somebody is a pain in the ass in the interview process, they're not on time, or it's difficult to schedule, or all of your conversations are about title and…”
Steve Huffman Oct 25, 2019 ▶ 23:38
Prediction Not checkable as stated
Self-Driving Cars Will Not Be Useful or Adopted in Dense Cities
“And I think by the time that these companies figure it out and make it safe and reliable and this and that, that there'll be other options that just work better. For example, electric bikes and scooters are really, really great. Public transit works really wel…”
Steve Huffman Oct 25, 2019 ▶ 25:11
Disclosure
Steve Huffman Is Not a Social Person Despite Running Reddit
“I have lots of thoughts and a vision for Reddit, and I am not a social person.”
Steve Huffman Oct 25, 2019 ▶ 27:18
Prediction Didn’t hold up
Steve Huffman Aims to Scale Reddit to Billions of Users by 2024
“And so what I'm truly excited to do, and hopeful that we can succeed at, is over the next five years, providing that not just for the millions of who use Reddit every day, but for, in the future, billions of people, if not everybody.”
Steve Huffman Oct 25, 2019 ▶ 29:34
Made with StarZero

Turn any episode into a week of clips.

This entire site, over 1,200 episodes transcribed, diarized, checked and made playable, runs on the StarZero media pipeline. Drop in your own episode and the podcast clipper finds the moments worth sharing, cuts them, captions them, and reframes them for every feed.