Sep 6, 2017 · 32m · 20vc

20VC: Why Investors Have The Biggest Problem with Bias, Why Our Job Is To Maximise Risk & Why It Is Essential To Get Good at Losing with True Ventures Founder, Jon Callaghan

John Callaghan · 23m spoken Harry Stebbings · 7m spoken
0:00 / 0:00

gold bands on the timeline = statements, start to end. Hover to read, click to jump. CC turns on captions

In this episode of The 20 Minute VC, host Harry Stebbings interviews Jon Callaghan, co-founder of True Ventures, about early-stage venture capital dynamics, overcoming investor loss aversion, and structuring funds to maximize risk and founder alignment. Callaghan shares actionable insights on reimagining startup board meetings, managing follow-on capital allocation, and building an enduring venture firm culture.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. Harry holds 22.8% of the talking time here. How this is scored →

Harry as informed peer 2.2 Guest teaching 2.5 Guest disagreement 1.0 Harry pushing back 1.2
05100:0010:0020:0030:002:21–4:49 · Harry as informed peer 1/10 Jon Callaghan's Entrepreneurial Roots and Venture Entry Harry introduces Jon and asks an open-ended biographical question about his entry into venture capital. Jon shares his path from founding companies at 18 to joining Summit Partners in 1991 in a friendly, conversational tone.4:50–7:12 · Harry as informed peer 2/10 The Founder Mindset and Alignment at True Ventures Harry references a quote from Jon's partner Tony Conrad regarding straddling the line between founder and investor. Jon agrees cordially and expands on True Ventures' founding philosophy around founder alignment.7:12–11:56 · Harry as informed peer 3/10 Maximizing Risk and Overcoming Investor Loss Aversion Jon offers a contrarian thesis that VCs suffer from loss aversion bias and that True's goal is to maximize risk. Harry pushes back thoughtfully, asking how LPs react given that many VCs are returning to a traditional batting average model.11:56–19:14 · Harry as informed peer 2/10 Reserve Capital Allocation and Cultivating a Culture of Losing Harry asks how Jon decides to allocate reserve capital when early startup data is ambiguous. Jon educates Harry on venture capital dynamics, describing the industry's dirty little secret of losing over half the time and how True aligns incentives to avoid bad follow-ons.19:14–25:43 · Harry as informed peer 3/10 Rethinking Startup Board Meetings for Maximum Impact Harry demonstrates preparation by citing calculations showing Jon has completed over 1,500 hours of board meetings, then presses Jon on why standard board meetings fail early startups. Jon rejects traditional reporting-focused board structures.25:43–30:20 · Harry as informed peer 2/10 Quick Fire Round and Recent Investment in Brava The conversation moves into a quick-fire round covering books, market trends, and recent investments. Harry expresses humorous disbelief when Jon names Moby Dick as his favorite business-relevant book.2:21–4:49 · Guest teaching 1/10 Jon Callaghan's Entrepreneurial Roots and Venture Entry Harry introduces Jon and asks an open-ended biographical question about his entry into venture capital. Jon shares his path from founding companies at 18 to joining Summit Partners in 1991 in a friendly, conversational tone.4:50–7:12 · Guest teaching 1/10 The Founder Mindset and Alignment at True Ventures Harry references a quote from Jon's partner Tony Conrad regarding straddling the line between founder and investor. Jon agrees cordially and expands on True Ventures' founding philosophy around founder alignment.7:12–11:56 · Guest teaching 3/10 Maximizing Risk and Overcoming Investor Loss Aversion Jon offers a contrarian thesis that VCs suffer from loss aversion bias and that True's goal is to maximize risk. Harry pushes back thoughtfully, asking how LPs react given that many VCs are returning to a traditional batting average model.11:56–19:14 · Guest teaching 4/10 Reserve Capital Allocation and Cultivating a Culture of Losing Harry asks how Jon decides to allocate reserve capital when early startup data is ambiguous. Jon educates Harry on venture capital dynamics, describing the industry's dirty little secret of losing over half the time and how True aligns incentives to avoid bad follow-ons.19:14–25:43 · Guest teaching 4/10 Rethinking Startup Board Meetings for Maximum Impact Harry demonstrates preparation by citing calculations showing Jon has completed over 1,500 hours of board meetings, then presses Jon on why standard board meetings fail early startups. Jon rejects traditional reporting-focused board structures.25:43–30:20 · Guest teaching 2/10 Quick Fire Round and Recent Investment in Brava The conversation moves into a quick-fire round covering books, market trends, and recent investments. Harry expresses humorous disbelief when Jon names Moby Dick as his favorite business-relevant book.2:21–4:49 · Guest disagreement 0/10 Jon Callaghan's Entrepreneurial Roots and Venture Entry Harry introduces Jon and asks an open-ended biographical question about his entry into venture capital. Jon shares his path from founding companies at 18 to joining Summit Partners in 1991 in a friendly, conversational tone.4:50–7:12 · Guest disagreement 0/10 The Founder Mindset and Alignment at True Ventures Harry references a quote from Jon's partner Tony Conrad regarding straddling the line between founder and investor. Jon agrees cordially and expands on True Ventures' founding philosophy around founder alignment.7:12–11:56 · Guest disagreement 2/10 Maximizing Risk and Overcoming Investor Loss Aversion Jon offers a contrarian thesis that VCs suffer from loss aversion bias and that True's goal is to maximize risk. Harry pushes back thoughtfully, asking how LPs react given that many VCs are returning to a traditional batting average model.11:56–19:14 · Guest disagreement 1/10 Reserve Capital Allocation and Cultivating a Culture of Losing Harry asks how Jon decides to allocate reserve capital when early startup data is ambiguous. Jon educates Harry on venture capital dynamics, describing the industry's dirty little secret of losing over half the time and how True aligns incentives to avoid bad follow-ons.19:14–25:43 · Guest disagreement 2/10 Rethinking Startup Board Meetings for Maximum Impact Harry demonstrates preparation by citing calculations showing Jon has completed over 1,500 hours of board meetings, then presses Jon on why standard board meetings fail early startups. Jon rejects traditional reporting-focused board structures.25:43–30:20 · Guest disagreement 1/10 Quick Fire Round and Recent Investment in Brava The conversation moves into a quick-fire round covering books, market trends, and recent investments. Harry expresses humorous disbelief when Jon names Moby Dick as his favorite business-relevant book.2:21–4:49 · Harry pushing back 0/10 Jon Callaghan's Entrepreneurial Roots and Venture Entry Harry introduces Jon and asks an open-ended biographical question about his entry into venture capital. Jon shares his path from founding companies at 18 to joining Summit Partners in 1991 in a friendly, conversational tone.4:50–7:12 · Harry pushing back 0/10 The Founder Mindset and Alignment at True Ventures Harry references a quote from Jon's partner Tony Conrad regarding straddling the line between founder and investor. Jon agrees cordially and expands on True Ventures' founding philosophy around founder alignment.7:12–11:56 · Harry pushing back 2/10 Maximizing Risk and Overcoming Investor Loss Aversion Jon offers a contrarian thesis that VCs suffer from loss aversion bias and that True's goal is to maximize risk. Harry pushes back thoughtfully, asking how LPs react given that many VCs are returning to a traditional batting average model.11:56–19:14 · Harry pushing back 1/10 Reserve Capital Allocation and Cultivating a Culture of Losing Harry asks how Jon decides to allocate reserve capital when early startup data is ambiguous. Jon educates Harry on venture capital dynamics, describing the industry's dirty little secret of losing over half the time and how True aligns incentives to avoid bad follow-ons.19:14–25:43 · Harry pushing back 3/10 Rethinking Startup Board Meetings for Maximum Impact Harry demonstrates preparation by citing calculations showing Jon has completed over 1,500 hours of board meetings, then presses Jon on why standard board meetings fail early startups. Jon rejects traditional reporting-focused board structures.25:43–30:20 · Harry pushing back 1/10 Quick Fire Round and Recent Investment in Brava The conversation moves into a quick-fire round covering books, market trends, and recent investments. Harry expresses humorous disbelief when Jon names Moby Dick as his favorite business-relevant book.

speaking balance: gold is Harry, purple is the guest (3 minute bins)

0:00 · Harry 88.6% · guest 11.4%0:00 · Harry 88.6% · guest 11.4%3:00 · Harry 11.9% · guest 88.1%3:00 · Harry 11.9% · guest 88.1%6:00 · Harry 11.7% · guest 88.3%6:00 · Harry 11.7% · guest 88.3%9:00 · Harry 8.3% · guest 91.7%9:00 · Harry 8.3% · guest 91.7%12:00 · Harry 12.9% · guest 87.1%12:00 · Harry 12.9% · guest 87.1%15:00 · Harry 0% · guest 100%15:00 · Harry 0% · guest 100%18:00 · Harry 20.8% · guest 79.2%18:00 · Harry 20.8% · guest 79.2%21:00 · Harry 0% · guest 100%21:00 · Harry 0% · guest 100%24:00 · Harry 16% · guest 84%24:00 · Harry 16% · guest 84%27:00 · Harry 16.4% · guest 83.6%27:00 · Harry 16.4% · guest 83.6%30:00 · Harry 89.8% · guest 10.2%30:00 · Harry 89.8% · guest 10.2%
Sharpest disagreement ▶ 20:00 Jon rejects standard startup board meeting formats

Jon forcefully dismisses the conventional venture board meeting construct, stating that standard corporate reporting slides do not serve early-stage founders.

Hardest push from Harry ▶ 10:36 Harry questions LP buy-in on risk maximization

Harry directly challenges Jon's mantra of maximizing risk by pointing out that many VCs are retreating to loss-averse batting average models.

Biggest teaching moment ▶ 7:12 Jon reframes founder time as far more valuable than venture capital

Jon re-educates the host on asset valuation by asserting that a founder's 5-year opportunity cost far outweighs the firm's $1.4B in managed capital.

Harry holds his own ▶ 19:13 Harry cites specific board meeting hour calculations

Harry shows deep research by bringing up a specific metric—over 1,500 board hours—to anchor his question on board member growth.

the scores for every segment, with the reasoning behind each
ChapterTopicHarry as informed peerGuest teachingGuest disagreementHarry pushing backWhy
Jon Callaghan's Entrepreneurial Roots and Venture Entry 1100 Harry introduces Jon and asks an open-ended biographical question about his entry into venture capital. Jon shares his path from founding companies at 18 to joining Summit Partners in 1991 in a friendly, conversational tone.
The Founder Mindset and Alignment at True Ventures 2100 Harry references a quote from Jon's partner Tony Conrad regarding straddling the line between founder and investor. Jon agrees cordially and expands on True Ventures' founding philosophy around founder alignment.
Maximizing Risk and Overcoming Investor Loss Aversion 3322 Jon offers a contrarian thesis that VCs suffer from loss aversion bias and that True's goal is to maximize risk. Harry pushes back thoughtfully, asking how LPs react given that many VCs are returning to a traditional batting average model.
Reserve Capital Allocation and Cultivating a Culture of Losing 2411 Harry asks how Jon decides to allocate reserve capital when early startup data is ambiguous. Jon educates Harry on venture capital dynamics, describing the industry's dirty little secret of losing over half the time and how True aligns incentives to avoid bad follow-ons.
Rethinking Startup Board Meetings for Maximum Impact 3423 Harry demonstrates preparation by citing calculations showing Jon has completed over 1,500 hours of board meetings, then presses Jon on why standard board meetings fail early startups. Jon rejects traditional reporting-focused board structures.
Quick Fire Round and Recent Investment in Brava 2211 The conversation moves into a quick-fire round covering books, market trends, and recent investments. Harry expresses humorous disbelief when Jon names Moby Dick as his favorite business-relevant book.

Statements from this episode (14)

Insight
Jon Callaghan: Early-stage VCs must embolden founders to take major risks
“We think that the role of the early stage investor is to fully support and fully embolden those founders to take major, major risk and be bold and daring.”
John Callaghan Sep 6, 2017 ▶ 5:34
Opinion
Jon Callaghan: Founders are the economy's most creative yet least supported people
“The most creative people in our economy today are the startup founders and the most daring and bold, and also frankly, the least supported are those startup founders.”
John Callaghan Sep 6, 2017 ▶ 5:54
Disclosure
Callaghan: True Ventures limits initial checks to under 1% of fund
“Our average initial investment is, you know, somewhere between one and three million dollars. We're currently operating out of a three hundred million dollar fund. So our initial check is less than one percent of the fund.”
Jon Callaghan Sep 6, 2017 ▶ 8:02
Insight
Callaghan: Loss aversion is the primary bias holding back venture capital
“The biggest bias is loss aversion, so if you were to break down the venture capital industry, one of the biggest issues constraining the potential of our industry is loss aversion”
Jon Callaghan Sep 6, 2017 ▶ 8:57
Disclosure
Callaghan: True Ventures bans partners from claiming they are right
“You're not allowed in our partner meeting to say, I'm right about this, or even I think I'm right.”
Jon Callaghan Sep 6, 2017 ▶ 9:46
Insight
Callaghan: The role of venture capital is to maximize risk
“Our job is to maximize risk. That is the role of venture capital in the world is, I mean, we are the safe place in the capital markets to maximize risk and to do crazy things.”
Jon Callaghan Sep 6, 2017 ▶ 10:28
Assertion Supported
Callaghan: Venture capital industry loses money on over half of investments
“The dirty little secret of venture capital is half the time we lose more than half the time, but half the time straight off the bat as an industry, we lose.”
Jon Callaghan Sep 6, 2017 ▶ 12:25
Insight
Callaghan: Early-stage VCs must learn to get good at losing
“The number one thing you have to do is get good at losing because it's going to happen way more number of times if you're doing this right than winning.”
Jon Callaghan Sep 6, 2017 ▶ 12:32
Disclosure
Callaghan: True Ventures does not tie partner compensation to deal attribution
“We have no attribution for one. So our, you know, in between our partnership, it's not my deal, yours. That's essential. You know, no one's worried about their own track record. No one's worried about that. It's all about how we support our founders across the…”
Jon Callaghan Sep 6, 2017 ▶ 16:55
Disclosure
Callaghan: Every startup faces at least one existential crisis
“I have never been a part of a company that didn't have at least one or two kill the company moments. Literally every company I've been.”
Jon Callaghan Sep 6, 2017 ▶ 18:40
Insight
Callaghan: Early-stage board meetings should spend 90% on strategy, 10% on reporting
“I would just say that the percentage of time devoted to strategy leadership versus reporting in an early stage company is kind of like 90% on the first two and 10% reporting.”
John Callaghan Sep 6, 2017 ▶ 21:28
Insight
Callaghan: Distraction is the main way early-stage boards harm startups
“Distraction. I think that's the easy, in the early stage. Of course, in the later stage, boards can do worse things, but I think it's distraction in the early stage. It's, you know, the board's job, again, in my view, in the early stage, is to really support a…”
John Callaghan Sep 6, 2017 ▶ 24:27
Insight
Callaghan: Great VCs target uncharted frontiers, not Rosewood networking
“If you're really, really good at early stage venture, that's where you want to be. You don't want to be at the Rosewood schmoozing with other VCs trying to figure out what they did and what, you know, what you can do to be a, you know, a little copy of that. Y…”
John Callaghan Sep 6, 2017 ▶ 26:38
Opinion
Callaghan: Industrial robotics is underappreciated and generating real revenue
“I think that there's just incredible automation that's happening and it's backed up by software-based technologies, machine learning, and yeah, a little bit of AI and decision-making, that kind of thing, but in computer vision, but we're seeing a lot of very, …”
John Callaghan Sep 6, 2017 ▶ 27:57
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