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VIP customer service

1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement Feb 16, 2026 by Sebastian Siemiatkowski · across every show →

Everything said about VIP customer service, oldest first

Feb 16, 2026 bullish
Prediction Not checkable as stated
Siemiatkowski: Human connection will define future VIP customer service
“So we said the future of VIP experience will be the human connection. The relationship. And then we genuinely believe. So we said, we need to transform our customer service from thinking about it as like, okay, yes, it's officially just like good customer serv…”
Sebastian Siemiatkowski Feb 16, 2026 ▶ 15:39 Klarna CEO: SaaS is Dead: Why Systems of Record Will Die in an Agentic World · 20VC with Harry Stebbings
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