trust and safety

“I would say the two main ones are sort of customer support and relatedly trust and safety, so ensuring that people aren't selling fraudulent items, and then core platform.”

“Airbnb is a good example, actually, where trust and safety becomes offense because like a core barrier for Airbnb is this idea that like, I mean, somebody else's home, right? Like that's a core barrier to value delivery for your product. And so that's a place …”