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subscription businesses

3 statements across 2 episodes · 0 bullish · 0 bearish · 2 people on the record · first statement Aug 10, 2016 by David Pakman · across every show →

Everything said about subscription businesses, oldest first

Aug 10, 2016
Insight
Massive subscription businesses require broad market demand over niches
“The only way to build really big subscription businesses, Netflix or internet internet access companies is to have very large market demand. So you have to sell into very large markets as opposed to niches.”
David Pakman Aug 10, 2016 ▶ 3:22 20VC: Dollar Shave Club's Series A & B Lead Investor, David Pakman on The Requirements For A Successful Subscription Business & Why A Lot of Investors Do Not Like Consumer
Aug 10, 2016
Insight
Churn rate is the most critical metric for subscription businesses
“The key metric in all SaaS or subscription businesses is churn rate. The lower the churn rate, the easier it is for the company to grow.”
David Pakman Aug 10, 2016 ▶ 3:14 20VC: Dollar Shave Club's Series A & B Lead Investor, David Pakman on The Requirements For A Successful Subscription Business & Why A Lot of Investors Do Not Like Consumer
Apr 5, 2023
Insight
Salguero: Retaining subscription customers past 90 days secures long-term retention
“The first 30 days is, you know, big churn 30 days, gets a little smaller. If you get them through that first 90 day hump, you have a customer who will stay with you for a very long time.”
Mike Salguero Apr 5, 2023 ▶ 39:38 Mike Salguero: How I Grew ButcherBox to $600M/year in Revenue; Tips for Influencer Marketing | E998 · 20VC with Harry Stebbings
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