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Scott Dietzen

10 statements across 2 episodes · 1 bullish · 3 bearish · 1 people on the record · first statement Feb 28, 2022 by Scott Dietzen · said 4 times in 1 episodes since 2026 · across every show →

On the record as a speaker too: Scott Dietzen's record, appearances and statements → this page counts the times other people say the name.

Mentions by year

brought up most by Harry Stebbings (4)

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2026 4 mentions in 1 episode

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Everything said about Scott Dietzen, oldest first

Feb 28, 2022
Insight
Unhappy customers create 10x more downside than happy customers create upside
“10 X more downside for an unhappy customer than upside for a happy customer.”
Scott Dietzen Feb 28, 2022 ▶ 18:45 20VC: 3 Biggest Mistakes Founders Make When Scaling, Management 101 on Trust Building, Morale Maintenance and Hiring & What We Can Learn About Parenting From Nature Programs with Scott Dietzen
Feb 28, 2022 negative
Insight
Avoiding loss analysis makes startup cultures fragile and dishonest
“I think one of the problems entrepreneurs have is they're great at sharing the good news, the attaboy, attagal, we won, but they're less inclined to want to open up and dig in on the losses, and it makes everybody feel fragile and dishonest.”
Scott Dietzen Feb 28, 2022 ▶ 9:32 20VC: 3 Biggest Mistakes Founders Make When Scaling, Management 101 on Trust Building, Morale Maintenance and Hiring & What We Can Learn About Parenting From Nature Programs with Scott Dietzen
Feb 28, 2022
Insight
An employee surprised by firing reveals a manager's failure
“Sometimes I'm asked to come in and deliver the bad news to an executive, and if they're surprised, that's information for me that the manager hasn't been doing their job.”
Scott Dietzen Feb 28, 2022 ▶ 17:32 20VC: 3 Biggest Mistakes Founders Make When Scaling, Management 101 on Trust Building, Morale Maintenance and Hiring & What We Can Learn About Parenting From Nature Programs with Scott Dietzen
Feb 28, 2022
Insight
Startups need top 0.1% talent in engineering, not in finance
“There are other functions inside the business that, you know, you don't necessarily need to be the best In the world at finance and accounting, right? You want to be good, and you better be squeaky clean, but you don't have to hire the top one-tenth of one per…”
Scott Dietzen Feb 28, 2022 ▶ 20:13 20VC: 3 Biggest Mistakes Founders Make When Scaling, Management 101 on Trust Building, Morale Maintenance and Hiring & What We Can Learn About Parenting From Nature Programs with Scott Dietzen
Feb 28, 2022 negative
Insight
Micromanagement indicates a bad hire or wrong management role
“If you're micromanaging somebody, there's a mistake, right? Either you've hired the wrong person, or you're in the wrong job if you're trying to manage somebody else.”
Scott Dietzen Feb 28, 2022 ▶ 30:08 20VC: 3 Biggest Mistakes Founders Make When Scaling, Management 101 on Trust Building, Morale Maintenance and Hiring & What We Can Learn About Parenting From Nature Programs with Scott Dietzen
Feb 28, 2022
Insight
Top 1% engineers are 10x more productive than top 10%
“The difference between a top one percent and a top 10% engineer is pretty dramatic. You know, it's like tenfold productivity, and so it's really, really crucial, you know, to get that.”
Scott Dietzen Feb 28, 2022 ▶ 19:56 20VC: 3 Biggest Mistakes Founders Make When Scaling, Management 101 on Trust Building, Morale Maintenance and Hiring & What We Can Learn About Parenting From Nature Programs with Scott Dietzen
Feb 28, 2022 positive
Insight
Startups need competition to build market categories
“I mean, you actually need competition to build markets. If you're the only company in a space, it's, it can be a lot harder.”
Scott Dietzen Feb 28, 2022 ▶ 7:41 20VC: 3 Biggest Mistakes Founders Make When Scaling, Management 101 on Trust Building, Morale Maintenance and Hiring & What We Can Learn About Parenting From Nature Programs with Scott Dietzen
Feb 28, 2022
Insight
Unrealistic optimism creates fake and unsustainable company morale
“Well, so I think the morale, if you're not being realistic, the morale is fake, right? And so you're inflating things in a way that's not sustainable.”
Scott Dietzen Feb 28, 2022 ▶ 10:27 20VC: 3 Biggest Mistakes Founders Make When Scaling, Management 101 on Trust Building, Morale Maintenance and Hiring & What We Can Learn About Parenting From Nature Programs with Scott Dietzen
Feb 28, 2022 negative
Insight
Leaders should execute quick terminations rather than using PIPs
“When you're a leader, if your bit flips on somebody, if you lose confidence, then you need to make the change. And I don't like pips. You know, I think I'm much more in the Frank Slutman school on this one. You make changes quickly in order to keep the team on…”
Scott Dietzen Feb 28, 2022 ▶ 15:06 20VC: 3 Biggest Mistakes Founders Make When Scaling, Management 101 on Trust Building, Morale Maintenance and Hiring & What We Can Learn About Parenting From Nature Programs with Scott Dietzen
May 4, 2022
Insight
Scott Dietzen: Micromanagement signals a bad hire or wrong job fit
“If you're micromanaging somebody, there's a mistake, right? Either you've hired the wrong person or you're in the wrong job. You're trying to manage somebody else.”
Scott Dietzen May 4, 2022 ▶ 33:05 20VC: The Memo: Chris Sacca on Why We Are Breeding a Generation of Entitled Assholes, Harley Finkelstein on What Great Fatherhood Really Means, Deena Shakir on How Kids Make You a Better Investor and Anne Wojcicki on How Children Change Your Approach to R
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