returns AI agent
1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Dec 31, 2025 by Matt Fitzpatrick · across every show →
Everything said about returns AI agent, oldest first
Dec 31, 2025 negative
Fitzpatrick: E-commerce retailer scrapped $25M custom AI agent after failures
“I was talking to an e-commerce retailer that had built an agent to handle their returns process. And they spent twenty-five million bucks building this agent. And at the end of it... What ended up happening was a couple months later they shut it down and moved…”