professional services

2 statements across 2 episodes · 0 bullish · 1 bearish · 2 people on the record · first statement Aug 10, 2018 by Armon Dadgar · across every show →

Everything said about professional services, oldest first

Aug 10, 2018 negative
Insight
Dadgar: Professional services create a moral hazard against improving software usability
“Professional services are dangerous for sort of two different reasons. I think one side, as you put it, is that, you know, have this margin issue, right, which is the margin you're going to generate on professional services is not great, and that business does…”
Armon Dadgar Aug 10, 2018 ▶ 10:33 20VC: Why Founding Your First Company Is Like Learning Through A Thousand Paper Cuts, The 3 Core Phases to Product Adoption and Why Valuation Obsession Must Change In The Valley with Armon Dadgar, Founder & CTO @ Hashicorp
Nov 10, 2023 neutral
Disclosure
Snowflake operates professional services at low single-digit profit margins
“So our professional services organization is a single digit profit margin business. It is not something wall street cares about in terms of our services revenue. It's an enablement function. It remains profitable, but at a low margin. So we're not losing money…”
Chris Degnan Nov 10, 2023 ▶ 49:20 Chris Degnan: Why You Should Hire a Head of Sales Sooner Than You Think | E1080 · 20VC with Harry Stebbings
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