OpenTable

“Had that launched now, it'd be wildly successful because you think, see food delivery businesses and other things like that have changed the paradigm of what point of sale looks like in a restaurant, but we were just early.”

“We picked a street in Palo Alto and I said, give it all away for free. I said, I don't care. Don't charge anything. I just want to see if we can get a hundred percent of the restaurants on the street. And what was interesting was they came back and we literall…”

“When I got into the company, we were at a point at which the software that we had inside the restaurant was an old Microsoft on-prem distributed database, like not in the cloud.”

“It's something like 10% of the target market supply where diners finally said, okay, this is so much more convenient than calling a restaurant one at a time, getting put on hold, getting voicemail, getting all this and that. So I would, I'm going to forego the…”

“We typically try to go to the very best restaurants and work our way down, so if French laundry's on there. You can't book it, but it's on there. You know, that, that gave some credibility”

“Open table is pretty interesting because it was a long slog before it became an overnight success because aggregating supply did take time. It was a classic come for the tools, stay for the network. Play.”

“Open table by contrast had, you know, the target market was 30 or 40 or 50,000 restaurants, almost all of which were the, had one, the owner only managed one restaurant. And so it was brutally hard to aggregate, but once you're aggregated, you know, it's bruta…”

“Open table by contrast had, you know, the target market was 30 or 40 or 50,000 restaurants Almost all of which were the, had one, the owner only managed one restaurant.”

“There was a tipping point in each market. It's something like 10% of the target market supply where diners finally said, okay, this is so much more convenient than calling a restaurant one at a time, getting put on hold, getting voicemail, getting all this and…”

“Open table is pretty interesting because it was a long slog before it became an overnight success because aggregating supply did take time. It was a classic come for the tools, stay for the network. Play. And so early on in a city, when you're just selling the…”