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customer questioning

2 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement Nov 1, 2023 by David Meyer · across every show →

Everything said about customer questioning, oldest first

Nov 1, 2023
Insight
David Meyer: Open-ended customer questions often fail to extract useful signal
“The problem is open-ended questions. Oftentimes you can't get to where you want to go. Right? So then it's just like open-ish questions that are kind of leading.”
David Meyer Nov 1, 2023 ▶ 7:34 David Meyer: Why You Should Hire People Who Aren’t In Product Already | E1076 · 20VC with Harry Stebbings
Nov 1, 2023
Opinion
David Meyer: Humans cannot avoid leading the witness during customer interviews
“I'm a human, so I'm terrible at customer questioning because it's impossible not to lead the witness.”
David Meyer Nov 1, 2023 ▶ 7:01 David Meyer: Why You Should Hire People Who Aren’t In Product Already | E1076 · 20VC with Harry Stebbings
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