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concierge onboarding

1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement Apr 24, 2020 by Rahul Vohra · across every show →

Everything said about concierge onboarding, oldest first

Apr 24, 2020 positive
Assertion Not checkable as stated
Vohra: 60 to 70 onboarding specialists can scale a startup to $100M ARR
“Each onboarding specialist can do in the region of 35 to 45 calls per week, and if you do the math, then it turns out that you only need in the region of 60 to 70 onboarding specialists to get to that level of revenue.”
Rahul Vohra Apr 24, 2020 ▶ 13:52 20VC: Superhuman's Rahul Vohra on How 1-1 Customer Onboarding Can Scale Efficiently to $100M ARR, Why Gamification Does Not Work But Game Design Does & What Game Design Means For The Next Generation Of Product Managers
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