Terms of Service

Last Updated: May 13, 2026

Welcome to StarZero! Before you access our services, please read these Terms of Service.

These Terms of Service ("Terms") govern your use of starzero.ai and any associated applications, software, APIs, and websites (together, our "Services"). These Terms are a contract between you — or, if you are accessing the Services on behalf of a company or other legal entity, that entity — and It Just Works, Inc. ("StarZero," "we," "us," or "our"), a Delaware corporation. By accessing our Services, you agree to these Terms.

If you are accepting these Terms on behalf of a company or other legal entity ("Customer"), you represent and warrant that you have the authority to bind that entity to these Terms, and "you" and "your" refer to that entity. If you do not have such authority, or if you do not agree to these Terms, you may not access or use the Services.

If you have entered into a separate Master Services Agreement or similar written agreement with StarZero, that agreement governs your use and takes precedence over these Terms to the extent of any conflict.

Please also read our Privacy Policy and Cookie Policy.

1. Who We Are

StarZero is an AI video intelligence company. We build technology that understands every frame, word, and moment of your videos — and turns that understanding into new content at scale. Our platform combines deep multimodal video search with agentic workflows ("Skills") that can edit, clip, remix, and transform video content on your behalf.

2. Account Creation and Access

2.1 Eligibility

You must be at least 18 years old or the minimum age required to consent to use the Services in your jurisdiction, whichever is higher. If you are accessing the Services on behalf of a Customer, you represent that the Customer is a legally formed and existing entity in good standing.

2.2 Your Account

To access our Services, you may be required to create an account. You agree to provide accurate, current, and complete information and to keep it updated. Our communications to you using your account information will satisfy any requirements for legal notices.

You may not share your account credentials with anyone else or make your account available to unauthorized persons. You are responsible for all activity occurring under your account and agree to notify us immediately at [email protected] if you become aware of any unauthorized access.

You may close your account at any time by contacting us at [email protected].

2.3 Authorized Users

If you are a Customer, you may permit your employees, contractors, and agents ("Authorized Users") to access the Services under your account, provided that (a) each Authorized User agrees to comply with these Terms, (b) you remain responsible for each Authorized User's compliance, and (c) the number of Authorized Users does not exceed any limits associated with your Subscription. You are responsible for all activity by your Authorized Users.

2.4 Organizational Accounts

If you access the Services through an organizational or enterprise account, the organization's administrator may have the ability to monitor, control, or restrict your use, including access to Materials (defined below).

2.5 Evaluation Access

We may permit you to evaluate our Services for a limited time or with limited functionality. Evaluation access is for internal assessment purposes only and may not be used in production or to process live content, unless we agree otherwise in writing.

3. Use of Our Services

You may access and use our Services only in compliance with these Terms, our Acceptable Use Policy (Appendix A), and any guidelines or supplemental terms we may post on the Services (collectively, the "Permitted Use").

You may not access or use, or help another person to access or use, our Services in the following ways:

  1. In any manner that violates any applicable law or regulation, including laws about exporting data or software to and from the United States or other countries.
  2. To develop any products or services that compete with our Services, including to develop or train any artificial intelligence or machine learning algorithms or models.
  3. To decompile, reverse engineer, disassemble, or otherwise reduce our Services to human-readable form, except where these restrictions are prohibited by applicable law.
  4. To crawl, scrape, or otherwise harvest data or information from our Services other than as permitted under these Terms.
  5. To use our Services, the Materials, or the Outputs to obtain unauthorized access to any system or information, or to deceive any person.
  6. To infringe, misappropriate, or violate intellectual property or other legal rights (including the rights of publicity or privacy).
  7. Except where we explicitly permit it, to access the Services through automated or non-human means, whether through a bot, script, or otherwise.
  8. To engage in any other conduct that restricts or inhibits any person from using or enjoying our Services, or that we reasonably believe exposes us — or any of our users, affiliates, or any other third party — to any liability, damages, or detriment of any type.

You also must not abuse, harm, interfere with, or disrupt our Services, including by introducing viruses or malware, spamming or DDoSing Services, or bypassing any of our systems or protective measures.

4. Inputs, Outputs, and Materials

4.1 Definitions

  • "Inputs" means any content you submit to the Services, including video files, images, audio, text, metadata, instructions, and configurations.
  • "Outputs" means any content generated by the Services based on your Inputs, including edited videos, clips, transcripts, remixed content, search results, and other derivative works.
  • "Actions" means activities the Services perform on your behalf, such as publishing, distributing, scheduling, or processing content.
  • "Materials" means Inputs and Outputs collectively.
  • "Skills" means the agentic workflows available through the Services that perform specific content tasks — such as vibe-based editing, ad remixing, podcast clipping, and others we may introduce — using a combination of AI models, rules, and automation.

4.2 Ownership and Rights

Your Inputs. As between you and StarZero, and to the extent permitted by applicable law, you retain all right, title, and interest in and to your Inputs.

Outputs. Subject to your compliance with these Terms, we assign to you all of our right, title, and interest — if any — in Outputs. You acknowledge that Outputs are generated by AI and may not be eligible for intellectual property protection in all jurisdictions; we make no representations regarding the registrability or protectability of Outputs.

License to StarZero. By submitting Inputs to the Services, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, process, store, and create derivative works of your Inputs solely as necessary to (a) provide, operate, and maintain the Services, (b) improve and develop the Services and new Skills, and (c) comply with applicable law. This license does not include the right to use your Inputs to train general-purpose AI models unless you separately opt in through your account settings. This license terminates when you delete the applicable content from the Services or close your account, except to the extent required for backup, archival, legal compliance, or enforcement of these Terms.

4.3 Your Responsibilities

You are responsible for your Inputs, including for ensuring that you have the necessary rights, licenses, consents, and permissions to (a) submit them to the Services, (b) have them processed by AI models and Skills, and (c) generate, distribute, and use the resulting Outputs and Actions. You represent and warrant that your Inputs and your use of the Services will not violate any applicable law or any third party's rights.

4.4 Limitations of AI-Generated Content

You acknowledge and agree that:

  1. Our Services use machine learning and artificial intelligence to generate Outputs and perform Actions, and the results are inherently probabilistic.
  2. Outputs may be inaccurate, incomplete, biased, or otherwise objectionable. Identical or similar Inputs may produce different Outputs at different times.
  3. You should not rely on any Outputs or Actions without independently reviewing and confirming their accuracy and suitability.
  4. The Services and any Outputs may not reflect correct, current, or complete information.
  5. You are solely responsible for reviewing all Outputs and Actions before using, publishing, or distributing them.
  6. Outputs do not constitute professional advice of any kind, and should not be relied upon as legal, financial, medical, or other professional guidance.

4.5 Face Detection

Our Services include face detection capabilities that generate secure, anonymized mathematical representations of faces in your videos. These representations are used solely to enable similarity-based search within your own content library. They do not involve personal identification or facial recognition in the biometric sense.

You are responsible for ensuring that your use of face-detection-enabled features complies with all applicable laws and regulations, including any requirements for notice, consent, or data protection impact assessments (such as those under GDPR, BIPA, or analogous legislation).

5. Data Processing and Security

5.1 Data Processing

We process your Inputs and Materials as necessary to provide the Services. Our Privacy Policy describes how we collect, use, and protect personal information.

5.2 Data Processing Addendum

If the processing of personal data under these Terms is subject to the EU General Data Protection Regulation ("GDPR"), the UK GDPR, or other applicable data protection legislation, our Data Processing Addendum ("DPA") applies and is incorporated into these Terms. In the event of any conflict between these Terms and the DPA with respect to the processing of personal data, the DPA will prevail.

5.3 Security

We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect the security, confidentiality, and integrity of your Materials. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Confidentiality

6.1 Definition

"Confidential Information" means any non-public information disclosed by one party to the other in connection with these Terms that is designated as confidential or that a reasonable person would understand to be confidential given the nature of the information and the circumstances of disclosure. Your Inputs and Materials are your Confidential Information. Our non-public pricing, product roadmap, and technical documentation are our Confidential Information.

6.2 Obligations

Each party agrees to (a) use the other party's Confidential Information only as necessary to exercise its rights or perform its obligations under these Terms, (b) not disclose the other party's Confidential Information to any third party except as permitted under these Terms, and (c) protect the other party's Confidential Information using at least the same degree of care it uses to protect its own confidential information, but in no event less than reasonable care.

6.3 Exceptions

Confidential Information does not include information that (a) is or becomes publicly available through no fault of the receiving party, (b) was known to the receiving party before disclosure, (c) is independently developed by the receiving party without use of the disclosing party's Confidential Information, or (d) is rightfully obtained from a third party without restriction. Either party may disclose Confidential Information to the extent required by law, provided the disclosing party is given reasonable prior notice (where permitted) and an opportunity to seek a protective order.

7. Feedback

We appreciate feedback, including ideas, suggestions, and quality ratings of Outputs ("Feedback"). You have no obligation to provide Feedback, but if you do, you agree that we may use the Feedback however we choose without any obligation or payment to you.

8. Subscriptions, Fees, and Payment

8.1 Fees and Billing

Certain features of our Services may require payment. You are responsible for paying any applicable fees as communicated to you through the Services or in writing.

If you purchase access to our Services, you must provide complete and accurate billing information ("Payment Method"). You agree that we may charge the Payment Method for applicable fees and any applicable taxes. If fees are recurring or usage-based, you agree that we may charge them on a periodic basis.

Except as expressly provided in these Terms or where required by law, all payments are non-refundable.

8.2 Subscriptions

To access certain paid features, you may need to sign up for a subscription ("Subscription").

  1. Subscription features. The features provided as part of your Subscription will be described during the order process. We may change the features from time to time and do not guarantee that any particular feature or Skill will always be available.
  2. Automatic renewal. If you sign up for a paid Subscription, we will automatically charge your Payment Method on each renewal date until you cancel. Your Subscription will automatically renew for successive terms equal to your initial term ("Renewal Term") unless you cancel.
  3. Cancellation. You may cancel your Subscription at any time through your account settings or by contacting us at [email protected]. To avoid charges for the next Renewal Term, cancel at least 24 hours before the end of your current term. Upon cancellation, your access continues through the end of the period you have already paid for.
  4. Fee changes. We may change Subscription fees, but will not increase fees during your current term. We will give you at least 30 days' notice of any fee increase. If you do not cancel before the next Renewal Term, you agree to the new fees.

8.3 Usage-Based Services

Certain Services or Skills may be priced on a usage basis (e.g., per minute of video processed, per action taken, or as a percentage of ad spend). Usage-based fees will be described in the applicable order process or product documentation and charged to your Payment Method on a periodic basis.

8.4 Taxes

Unless otherwise stated, fees do not include taxes. You are responsible for all applicable taxes, and we may charge tax where required by law. If you are exempt from tax, you will provide us with a valid exemption certificate or other documentation.

9. Third-Party Services and Integrations

Our Services may integrate with or rely on third-party services, APIs, or content ("Third-Party Services"), including cloud infrastructure providers, AI model providers, and content delivery networks. We do not control and are not responsible for any Third-Party Services. Your use of any Third-Party Services is at your own risk and subject to those third parties' own terms and policies.

10. Content Moderation

You are responsible for the content you submit to our Services. We are under no obligation to host or serve any particular content. If we become aware that any content infringes intellectual property rights, violates these Terms, or may cause harm to StarZero, our users, or third parties, we reserve the right to remove or restrict access to that content using, where appropriate, automated and human review.

If you believe that content on our Services violates these Terms or any applicable law, you may report it to [email protected].

11. Software

We may offer manual or automatic updates to our software, including applications and browser extensions ("StarZero Software"), without advance notice. StarZero Software may include open-source software. In the event of any conflict between these Terms and applicable open-source license terms, those open-source terms will control as to that portion of the software.

12. Ownership of the Services

The Services are owned, operated, and provided by us and our affiliates, licensors, and service providers (collectively, "Providers"). We and our Providers retain all respective rights, title, and interest, including intellectual property rights, in and to the Services, including all models, algorithms, Skills, software, and technology underlying the Services. Other than the rights of access and use expressly granted in these Terms, these Terms do not grant you any right, title, or interest in or to our Services.

For the avoidance of doubt, no rights in or to our underlying models, training data, algorithms, or proprietary technology are granted or implied under these Terms.

13. Representations and Warranties

13.1 Mutual Representations

Each party represents and warrants that (a) it has the legal power and authority to enter into these Terms, and (b) these Terms constitute a valid and binding obligation, enforceable in accordance with their terms.

13.2 Your Representations

You represent and warrant that (a) all information you provide in connection with your account is accurate and complete, (b) you have all rights, licenses, and permissions necessary to submit Inputs and direct Actions under these Terms, and (c) your use of the Services will comply with all applicable laws and regulations.

13.3 Our Representations

We represent and warrant that we will provide the Services in a professional and workmanlike manner consistent with generally accepted industry standards. If the Services fail to conform to this warranty, your sole and exclusive remedy is for us to re-perform the non-conforming Services or, if we are unable to do so, to refund the fees attributable to the non-conforming Services.

14. Disclaimer of Warranties and Limitations of Liability

14.1 Disclaimer

EXCEPT FOR THE EXPRESS WARRANTIES IN SECTION 13.3, THE SERVICES, OUTPUTS, AND ACTIONS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS AND, TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE AND OUR PROVIDERS EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, TITLE, MERCHANTABILITY, ACCURACY, AVAILABILITY, RELIABILITY, SECURITY, PRIVACY, COMPATIBILITY, AND NON-INFRINGEMENT.

14.2 Limitation of Liability

TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, IN NO EVENT WILL STARZERO, OUR PROVIDERS, OR OUR OR THEIR RESPECTIVE AFFILIATES, INVESTORS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUCCESSORS, OR ASSIGNS (COLLECTIVELY, THE "STARZERO PARTIES") BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR OTHER DAMAGES ARISING OUT OF OR IN ANY WAY RELATED TO THE SERVICES, THE MATERIALS, THE ACTIONS, OR THESE TERMS, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHER THEORY, EVEN IF ANY STARZERO PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.

TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, THE STARZERO PARTIES' TOTAL AGGREGATE LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION ARISING OUT OF OR IN ANY WAY RELATED TO THE SERVICES, THE MATERIALS, THE ACTIONS, OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US FOR ACCESS TO OR USE OF THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE DATE SUCH DAMAGES FIRST AROSE, AND (B) ONE HUNDRED U.S. DOLLARS ($100).

14.3 Essential Basis

THE LIMITATIONS IN THIS SECTION 14 ARE AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN YOU AND STARZERO. THE SERVICES WOULD NOT BE PROVIDED TO YOU WITHOUT THESE LIMITATIONS.

THE LAWS OF SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES OR CERTAIN TYPES OF DAMAGES, SO SOME OR ALL OF THE DISCLAIMERS AND LIMITATIONS IN THIS SECTION MAY NOT APPLY TO YOU.

OUR PROVIDERS ARE INTENDED THIRD-PARTY BENEFICIARIES OF THE WARRANTY DISCLAIMERS AND LIMITATIONS OF LIABILITY IN THIS SECTION.

15. Indemnification

15.1 Your Indemnification

You agree to indemnify, defend, and hold harmless the StarZero Parties from and against any and all liabilities, claims, damages, expenses (including reasonable attorneys' fees and costs), and other losses arising out of or related to (a) your breach or alleged breach of these Terms, (b) your access to, use of, or alleged use of the Services, the Materials, or the Actions, (c) your Feedback, (d) any products or services that you develop, offer, or otherwise make available using the Services, (e) your violation of applicable law or any third-party right, including intellectual property rights, and (f) any actual or alleged fraud, intentional misconduct, or gross negligence committed by you or your Authorized Users.

15.2 Our Indemnification

We will indemnify, defend, and hold harmless you (and, if applicable, the Customer) from and against any third-party claim alleging that your authorized use of the Services in accordance with these Terms infringes a third party's intellectual property rights, and will pay any damages finally awarded against you (or settlement amounts approved by us) arising from such claim. This obligation does not apply to the extent a claim arises from (a) your Inputs or Materials, (b) your use of the Services in combination with products or services not provided by us, (c) your use of the Services in violation of these Terms, or (d) any modification of the Services not made by us.

16. Term and Termination

16.1 Term

These Terms are effective when you first access the Services and continue until terminated.

16.2 Termination for Convenience

You may stop using the Services and close your account at any time. We may terminate a Subscription for any reason with 30 days' notice; if we do, we will refund you on a pro rata basis for the remaining prepaid portion of your Subscription.

16.3 Termination for Cause

We may suspend or terminate your access to the Services (including any Subscriptions) immediately without notice if (a) you breach these Terms, (b) we are required to do so by law, or (c) we reasonably believe your use poses a security risk to the Services or other users. If we terminate your access due to a breach by you, you are not entitled to any refund.

16.4 Effect of Termination

Upon termination, (a) your rights to access the Services immediately cease, (b) you must cease all use of the Services and StarZero Software, and (c) we may delete any Materials or other data associated with your account after a commercially reasonable retention period (not to exceed 90 days unless required by law).

16.5 Survival

Sections 4.2 (Ownership and Rights), 6 (Confidentiality), 7 (Feedback), 8 (with respect to fees outstanding at termination), 12 (Ownership of the Services), 14 (Disclaimer and Liability), 15 (Indemnification), and 17 (Dispute Resolution) survive any termination of these Terms.

17. Dispute Resolution

17.1 Equitable Relief

You agree that (a) no adequate remedy exists at law if you breach Section 3 (Use of Our Services) or Section 6 (Confidentiality); (b) it would be difficult to determine the damages resulting from such breach, and any such breach would cause irreparable harm; and (c) a grant of injunctive relief provides the best remedy for any such breach. You waive any opposition to such injunctive relief, as well as any demand that we prove actual damage or post a bond in connection with such injunctive relief.

17.2 Governing Law

These Terms will be governed by, and construed in accordance with, the laws of the State of Delaware without giving effect to conflict of law principles.

17.3 Jurisdiction

You and StarZero agree that any disputes arising out of or relating to these Terms will be resolved exclusively in the state or federal courts located in Wilmington, Delaware, and you and StarZero submit to the personal and exclusive jurisdiction of those courts.

18. General Terms

Changes to the Services. We reserve the right to modify, suspend, or discontinue the Services or your access to the Services, in whole or in part, at any time. While we will strive to provide reasonable advance notice when discontinuing a Service or removing a Skill, there may be urgent situations — such as preventing abuse, responding to legal requirements, or addressing security issues — where advance notice is not feasible. We will not be liable for any change to or any suspension or discontinuation of the Services.

Changes to these Terms. We may revise these Terms at our discretion. If we make material changes, we will provide at least 30 days' notice by posting updated Terms on our website or notifying you through the Services. If you continue to access the Services after the updated Terms take effect, you agree to the updated Terms. If you do not accept the updated Terms, you must stop using our Services.

Supplemental terms. We may offer Services that require additional terms. If these Terms conflict with any supplemental terms, the supplemental terms will govern for the applicable Service.

Entire agreement. These Terms, together with any Order Forms, supplemental terms, the Privacy Policy, the DPA (if applicable), and any other documents expressly incorporated by reference, form the entire agreement between you and us regarding the subject matter of these Terms.

Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full effect.

No waiver. Any delay or failure to enforce a provision of these Terms is not a waiver of our right to enforce it later.

No assignment. You may not transfer or assign these Terms without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of all or substantially all of our assets.

Notices. All notices under these Terms must be in writing. We may provide notice to you by email to the address associated with your account or through the Services. You may provide notice to us at [email protected], or by mail to the address in Section 19.

Force majeure. Neither party will be liable for any delay or failure to perform its obligations (other than payment obligations) due to causes beyond its reasonable control, including acts of God, natural disasters, epidemics, war, terrorism, government actions, or failure of third-party infrastructure.

Use of our brand. You may not use our name, logos, or other trademarks without our prior written permission. To seek permission, email us at [email protected]. We may identify you as a customer in our marketing materials, unless you notify us in writing that you do not wish to be identified.

Export controls. You may not export or provide access to the Services into any U.S. embargoed countries or to anyone on the U.S. Treasury Department's list of Specially Designated Nationals, the U.S. Department of Commerce Denied Persons List or Entity List, or any other restricted party lists. You represent and warrant that you and anyone accessing the Services on your behalf are not such persons or entities and are not located in any such country.

Legal compliance. We may comply with governmental, court, and law enforcement requests or requirements relating to the Services or to information provided to or collected under these Terms.

Independent contractors. The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between the parties.

19. Contact Us

If you have any questions about these Terms, please contact us:

It Just Works, Inc. (dba StarZero)
51 Little Falls Drive
Wilmington, New Castle County, Delaware 19808
Email: [email protected]

Appendix A: Acceptable Use Policy

You may not use the Services to:

  1. Generate harmful content. Create, upload, or distribute content that promotes violence, harassment, hatred, discrimination, terrorism, or exploitation of any person.
  2. Violate rights. Infringe any person's intellectual property, privacy, publicity, or other legal rights, including by uploading content you do not have the right to use.
  3. Deceive or mislead. Generate or distribute deepfakes, manipulated media, or synthetic content designed to deceive, defraud, or mislead others, including for purposes of impersonation.
  4. Circumvent safety. Attempt to bypass, disable, or circumvent any safety measures, filters, content moderation, or access controls in the Services.
  5. Facilitate illegal activity. Use the Services in connection with any illegal activity, including fraud, money laundering, trafficking, or the exploitation of minors.
  6. Spam or abuse. Use the Services to send unsolicited messages, generate spam content, or engage in coordinated inauthentic behavior.
  7. Interfere with the Services. Introduce malware, overload infrastructure, scrape or harvest data, or otherwise interfere with the proper functioning of the Services.
  8. Unauthorized surveillance. Use face detection or other features of the Services for unauthorized surveillance, tracking, or profiling of individuals.
  9. Misrepresent AI-generated content. Distribute Outputs in a manner that misleads recipients about whether the content was generated, edited, or modified by AI, where such disclosure is required by applicable law or regulation, or reasonably expected by the audience.

We may update this Acceptable Use Policy from time to time. Violations may result in suspension or termination of your access to the Services.