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Kamath: Indian coffee shops suffer financially because customers linger for hours

Nikhil Kamath · Ep #3| WTF is E-commerce: Kishore Biyani, Udaan & Meesho Founders Reveal What Sells and What Doesn’t · Nikhil Kamath · May 7, 2023 · at 1:32:28

Nikhil Kamath compares retail coffee unit economics in Indian metros against Western cities like New York.

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“The difference between the West and India is in the West, people are going into a coffee shop to actually drink coffee. The culture of buying a coffee and walking, especially in New York, is such a big thing that the financials work out for them. Here, if you sell a coffee at 203 hundred rupees, and people have to sit there for two hours to consume it, and you have to pay for the real estate the numbers, you look at it from a different light altogether. So I don't think in that particular instance, especially in coffee, we can equate what happens here to what happens in the West to your earlier example, because I don't think we will copy what they're doing.”

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