Andre Heckel Jr.: ListKit offers 1-on-1 onboarding to every new purchaser
Andre Heckel Jr. · I Built A $1M SaaS In 87 Days · Jul 22, 2024 · at 14:40
Andre Heckel Jr. is the co-founder of ListKit, discussing customer retention and how they compete against larger software providers.
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“Every single customer that purchases list kit, we offer them to get on a one-on-one onboarding call.”
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More from Andre Heckel Jr.
Andre Heckel Jr.: Lebanese hires match US talent for $1,000 monthly
“You're paying anywhere from a thousand to 2000 dollars a month to get someone full time from Lebanon who's as good as, or better in my opinion, than someone in the U.S. That you might have to pay anywhere from five to 8000 dollars a month.”
Andre Heckel Jr.: ListKit grew to $1M ARR in 87 days
“In 87 days, we grew it to a million dollars
ARR.
Zero to a million.
From the launch of the actual SaaS, yeah.
That's the first 87 days.”
Andre Heckel Jr.: Productized service is only non-VC way to start SaaS
“So I think the approach is the only way To go about it. If you don't have startup capital and if you don't want to go the venture capital route and what that is, is starting with a productized service.”
Andre Heckel Jr.: Build SaaS by incrementally improving competitor products
“Because the other thing about SaaS is you're not starting from scratch. You're following other competitors and making small tweaks and changes to improve upon what someone else has already built.”
Andre Heckel Jr.: SaaS free trials attract non-buyers over paying customers
“I just think it attracts the wrong buyer or person because they're not a buyer. You're attracting freebie seekers. We knew people coming to our website. It's low ticket enough To buy and it's low commitment enough. And instead of a free trial, what we did is w…”