CleverTap co-founder Anand Jain predicts the rapid scaling and public listing trajectory of Indian SaaS startups in US public markets.
Insight
American Customers Buy Over Zoom, Removing the Need for Founder Relocation
“You have to be clear on why you want to move to the US, right? It is definitely not for sales. America is a market that does not want to see you in person, right? They're happy to buy products online through Zoom, through, you know, like they, they're absolute…”
Assertion Not checkable as stated
CleverTap Reaches $45M ARR With a 120% Net Retention Rate
“Today, fast forward, like, you know, five and a half years later Clevertap is at forty five million dollars of ARR. And we run our business with extremely strong gross margin and extremely high net retention rate of 120%.”
Insight
Jain: Relocate to new markets to learn, not to sell
“So depending upon where you think your majority of your customers are going to come from, you have to go learn from that market, not to sell, but to learn. Once you learn, you can always sell, but converse is not true.”
Disclosure
Jain: CleverTap spent first 3 years building unified data layer
“What we did in the first three years of our startup life is what we build this unified data layer, this one data layer through which you can accumulate data from multiple sources. So your contact center data, your you know data that's coming from your apps, fr…”
Assertion Not checkable as stated
CleverTap Hit $1.6M ARR in Year One Without Formal Contracts
“In the first year, hustle got me you know, 1.6 million dollars, right? It was, there was no method to the madness if I can use that. It was just me and a couple of other guys, and we were going all over the town, showing the product, signing up customers In a …”
Assertion Not checkable as stated
CleverTap generates 65% of revenue from India and Southeast Asia
“In terms of split, I would say about 65% of revenue comes from India plus Southeast Asia. The rest of the 35% comes from the rest of the world for us.”