Anand Chandrasekaran, angel investor and product executive, responds to host Siddharth Ahluwalia's question about startups failing during macroeconomic downturns due to lack of capital.
Insight
Chandrasekaran: Selling Breakout Startups Early Is One of the Worst Angel Moves
“So I've heard a lot of angel investors who are patient for two, three, four years, and then like exit soon as the company breaks out, right? And I would say this is probably one of the worse things you can do for yourself. And you know, if you sort of look at …”
Insight
Consumer DNA is accelerating enterprise SaaS product development cycles
“There is an interesting trend going on and Slack and Zoom et cetera, part of that trend where there is a increasing movement of a consumer DNA into SAS products where the cycles are becoming shorter. There's more iterative product development. More integration…”
Assertion Not checkable as stated
Chandrasekaran: Customer care beat commerce and content on Facebook Messenger
“Of all the use cases that we started working on, ranging from content to commerce to customer care, ah, the customer care focus, ah, had the most traction”
Assertion Supported
Chandrasekaran: Only 10% to 15% of contact centers have migrated to cloud
“In terms of the percentage of this industry that has penetrated and moved to the cloud it's about 10 to 15%. So there's still over 80, 90% that is yet to move to the cloud.”
Assertion Not checkable as stated
Chandrasekaran: Bharti Airtel built digital products in 2014 to preempt Jio
“Airtel was, ah, had, had sort of, ah, seen, ah, the coming of Jio, ah, in a few years, ah, and so in 2014 started to kind of preempt that and started to build out products, ah, and bring someone on board who had, ah probably never been at a telco, but I'd buil…”
Opinion
Chandrasekaran: Snapdeal and Freecharge were too early with e-commerce payments model
“So today, if you look at what PhonePay is doing inside of Flipkart definitely that model has proven to be true, but we were also a little bit early we tried to do it in 2016, 20 17, that time frame.”