Sudheesh Nair: Modern startups must treat every business challenge as product problems
Sudheesh Nair · After $9B IPO This Founder is Rebuilding Internet for Agents | Sudheesh Nair, Thoughtspot, Nutanix · Apr 16, 2026 · at 39:13
Sudheesh Nair, founder of Tinyfish and former President of Nutanix and ThoughtSpot, explains go-to-market and operational strategy in the AI era.
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“In the old world, everything I just said is on people. It's on the salespeople and the delivery of customer success people. I do not accept that in the new world. Everything should be a product problem. You show me a problem in a company, I will tell you how it is a product problem. Your customer sat is wrong, product problem. If your marketing branding is wrong, it's a product problem. Everything is a product problem. Why do I think like that? Because product problems have high leverage. If I fix it, I can get that 100,000 people immediately affected. But if I train a salesperson and they are good, I cannot ever hire 100,000 good salespeople or customer support people.”
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