Zuora CIO: AI tools surge to 8–10 per quarter versus 2–3 traditional SaaS
Karthik Chakkarapani · 3 Steps on How Large Companies Decide to Buy From a Startup or Not | CIO Karthik Chakkarapani · Nov 28, 2025 · at 26:14
Zuora CIO Karthik Chakkarapani explains how the volume of AI software procurement is overwhelming traditional enterprise legal compliance timelines.
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“Even when we take a typical SaaS application, it takes anywhere from two to four weeks for legal compliance, and we were okay with that, because we don't roll out a new SaaS application every month. Maybe every quarter we may roll out like two or three, net new. But AI, it feels like we need to roll out like eight to 10 per quarter, and that puts a lot of pressure.”
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