Priya Krishnan, founder of KLAY Preschools, discusses managing a predominantly female workforce after earlier career experiences leading male-dominated teams in IT and consulting.
“Women are inherently conscientious. What they need is emotional security in the place of operation.”
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More from Priya Krishnan
Insight
India views education as dignified work, but childcare as domestic help
“And the third biggest lesson for us was that in India, education is seen as dignified, but care is not. Ah, so care is seen as the helps, helps job.”
Preschools must operate like high-street consumer retail brands regarding accessibility
“So, you know, picking a spot which is easy to access, there is easy parking facilities, ah, that it's not a one-way system. Parents can get there and get out of there easily is absolutely critical. So for all practical purposes, we are like a high street brand…”
Preschools are hyperlocal businesses that cannot rely solely on word-of-mouth
“You know, my assumption coming in is that a school is something that grows by word of mouth. People say good things and other people come to it. But it is a very hyperlocal business. If you're opening in a center, Letting people know, ah, that you're opening i…”
Corporate offices cannot dictate frontline childcare service delivery
“And as a brand, we'd be very foolish to say sitting in one central office that we can dictate how the service is delivered. People on the ground have to feel empowered and enabled to do it on a day in day out basis.”
Investors step back when founders operate businesses with discipline
“I also think investors don't want To operate the business. As long as they get the confidence that you're operating the business, and add the principles that they have committed in turn to their, you know, partners, et cetera that becomes a smoother relationsh…”
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