Puri: Subscription businesses profit from customer forgetfulness and zero usage
Shaan Puri · How Vending Machines are Generating Millions & The Next Big Social App | My First Million #187 · May 28, 2021 · at 35:30
Sean Puri and Sam Parr discuss applying a recurring subscription model to vending machines in apartment buildings.
0:00 / 0:23exact quote · 23.9s
▶ Watch the full episode on YouTube → 720p mp4 · rendered on demand · StarZero watermark
“Easily, you know, most of, I think this is the ugly side of most subscription businesses is that people don't use the subscription. They just don't remember. They don't cancel. They're either too lazy or they forgot. And you sit here thinking you have all these happy customers and in reality, go look at your usage numbers. How happy are they if they haven't used you in a, you know, year and a half and you're just charging their card. And so that's the truth about subscription businesses. Why people love them is because the people said it and forget it.”
quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →
More from Shaan Puri
Puri: Future corporate hierarchies will invert, with humans working for AI bosses
“And I think actually it's going the other way, which is it's not that the AI works for us, but that we work for the AI. And people are going to hate that sentence, but let me just describe what that means. AI is very good at Understanding a broad set of inform…”
Puri: AI may cure death and revive cryopreserved people within 30 years
“It's not crazy that in the next 30 years that AI's gonna figure out how to, like, cure a lot of disease, death, to be able to bring back cryogenically frozen people to be alive, or to, like, upload their consciousness, upload their brain into some sort of, lik…”
Puri: Central AI will manage corporate strategy while humans become junior assistants
“The super intelligence is going to be the boss. You're going to be the junior thing. And so and that's what he's, that's what these guys are talking about, Brian Halligan and Jack Dorsey, which is that actually there'll be like a central AI that's making the k…”
Shaan Puri predicts China's elite talent pipeline will outcompete US education
“Whereas if other countries are taking this idea of, like, your job is to produce talent quickly and early, and that, like, it's, the goal is greatness, and let's be competitive about it. Like, what's going to happen over a 20 year arc, right? Like, you're goin…”