Disclosure
Shim: Read.ai tracks head orientation for engagement without facial recognition
“We look at head orientation, so we don't look at your face, we don't do any facial recognition, but we go and we say, if you're looking at the camera straight ahead, and you're talking, your camera's there, and then if you look over this way, and you go to a f…”
Insight
Shim: Sales reps accept AI coaching feedback with far less defensiveness
“And they're not defensive because it's the AI telling you. It's not your manager telling you where you're like, okay, is this going to bet my job? This is the AI saying like, make a left turn or right turn. And you're like, okay, totally makes sense. I'm not e…”
Assertion Not checkable as stated
Shim: Microsoft Copilot launch drove 15x surge in Teams usage on Read.ai
“We've seen more than a 15 X increase in Microsoft team meetings that we've measured since Microsoft Copilot launched for teams meetings.”
Assertion Not checkable as stated
Shim: 1% to 2% of Colombia's entire population uses Read.ai daily
“We have about one to two percent of Columbia's population using read on a daily basis.”
Prediction Not checkable as stated
Shim: Detecting AI-generated content will be almost impossible in 1-2 years
“I do believe in about the next year or two, it is going to be almost impossible to figure out, is this AI generated or not?”
Prediction Held up
Shim: AI out-of-office gap-filling assistants will arrive within 6-12 months
“That I think is going to happen really quickly. Like I'd say the next six to 12 months.”
Assertion Not checkable as stated
Shim: Read.ai adds 50,000 accounts daily as fastest-growing AI note taker
“Yeah, so it's in the millions, and then on a daily basis, we get about a 50,000 new accounts created every single day, so that's a run rate of a million plus on a monthly basis, twelve million annually, so we are the fastest growing meeting note taker in the w…”
Assertion Not checkable as stated
Shim: Read.ai hits 80% 30-day retention for active meeting users
“Most recently in this last month, if you use our product in a meeting, and you get the reports we see that the retention is 80% after 30 days”
Prediction Not checkable as stated
Shim: Horizontal AI note takers will win over vertical SaaS tools
“There's one meeting note taker to rule them all in the sense of... A hundred percent. Cause it's too niche. You're not going to go in and say, oh, I've got a sales call. I'm going to invite this one. I've got a call with my doctor. I'm going to do this one. I'…”
Insight
Shim: Basic transcription and summarization are commoditized table stakes
“It's very easy to build a basic model. So transcription, you can do open source. You can buy some stuff. You can drop it into chat GPT or Anthropic and get a summary against it. And those are good. And you'll see there's this kind of table stakes of you should…”
Insight
Shim: Chronological meeting summaries are ineffective
“So when you get notes that summarize it in chronological order, those aren't effective notes.”
Assertion Not checkable as stated
Shim: 'Magnificent Seven' companies use thousands of paid Read.ai licenses
“We've got mag sevens using us with thousands of licenses that are paid for where they're aggregating 200 product managers, five customer calls every week per product manager, and they've built this silo or this kind of storage of intelligence of customer inter…”
Insight
Shim: Real-time sentiment metrics cause cognitive overload for junior sellers
“The second thing was after the fact, taking those coaching metrics, because a lot of time it is going to be too much cognitive overload, especially for a more junior seller where they're not used to taking all these inputs because you've got a PowerPoint prese…”
Insight
Shim: Frequent interruptions after five minutes indicate poor conversational synchrony
“You and I might interrupt each other because we're still getting a cadence. We call it synchrony, but after five minutes, if you're still interrupting each other, that's almost intentional. That's, it's not a good conversation. You both aren't paying attention…”
Assertion Not checkable as stated
Shim: Vast majority of Read.ai users use multiple conferencing platforms weekly
“So for our users on a weekly basis, we see that they use more than one platform for the vast majority of our users.”
Assertion Not checkable as stated
Shim: Placed was profitable and growing 50%+ when Snap spun it out
“2019, Snapchat spun us out, not because we were doing poorly, but because we were actually profitable, growing at, you know, 50% plus clip rate.”
Assertion Not checkable as stated
Shim: Read.ai has connected millions of Gmail and Outlook accounts
“In tiny now for Gmail, as well as for outlook, you can actually connect your accounts and we have millions of accounts that people have actually connected.”
Assertion Not checkable as stated
Shim: Read.ai Sales Copilot managed $50M in deal changes in 3 months
“So we've only had that product out for three months. Over fifty million dollars in deals have gone through that where we've initiated a change in status.”
