why aren't all 6 resolved? a statement only gets an assessment when the public
record can support or contradict it. opinions and what-ifs never can, and 0 checkable
ones are still open, waiting for their date. predictions held up or didn't;
assertions are supported or contradicted. on every card:
▮▮▮▮▮ certainty ·
▮▮▮▮▮ debate potential. speakers are clickable
Disclosure
Daunt: Barnes & Noble actively filters AI-generated books from its catalog
“And definitely at the moment exclude and go to great effort to exclude both from our online catalog
Probably happens, we think, with the, with what's in our stores naturally because we're selecting and curating, but online we really need to put in lots of filt…”
Assertion Partly supported
Daunt: Barnes & Noble has no marketing department and spends zero dollars
“Well, we have the great benefit of not having a marketing department, so we have zero marketing dollars to spend, so that makes it an easy thing. So that's never happening.
Jeff Berman: None whatsoever.
James Daunt: None whatsoever. I mean, literally zero.”
Insight
Daunt: Employees resist flattened hierarchies because collective responsibility is demanding
“It's a much nicer way to work and it's much more engaging and much more empowering and all of those good things, but it's so much more difficult that often people resist it, particularly when it's difficult. We'd rather have the hierarchy. Just tell me what to…”
Assertion Not checkable as stated
Daunt: Young adults drove bookstore sales long before BookTok existed
“We've also, at the core of our market, and this has been since I started bookselling, 36 years ago, has been these three young adults, so teenagers up into people through their early twenties. That's when people really engage with bookstores and with reading, …”
Insight
Daunt: Eliminating blame enables frontline employees to acknowledge mistakes rapidly
“What I am good at is let's not look in the rear view mirror and let's quickly recognize anything that we're doing wrong quickly, quickly, and there to be no consequence to that and no reflection upon it. So I'm not one for saying, Why did we make that idiotic …”
Assertion Not checkable as stated
Blakely: The Spanx founder wrote her own patent using library research
“I immediately went and researched patents at the Georgia Tech Library, and I Wrote my own patent. I got a book on patents and trademarks at Barnes & Noble on Peachtree.”