Disclosure certainty 3/5 debate potential 2/5

Hallie Meyer deliberately slows Caffè Panna's scale to maintain product obsession.

Hallie Meyer · Danny & Hallie Meyer: Lessons from scaling hospitality | Masters of Scale · Nov 28, 2024 · at 26:33

Hallie Meyer, founder of NYC ice cream shop Caffè Panna and daughter of restaurateur Danny Meyer, discusses her growth strategy for the business.

0:00 / 0:43exact quote · 43.9s
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“What I'm hearing a lot of from your story is kind of where I'm at right now, which is a little bit of a, an instinct to Press the brakes on scale. And for me, it comes from just like an obsession with the product itself, and just really, really believing that our success to date has to do with people's love for the product, and the places that that they get it, and their memories around that, and that, Getting any bigger than a certain point could potentially, like, burst the bubble of obsession people have with it.”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

More from Hallie Meyer

Disclosure
Hallie Meyer: Caffè Panna had only hourly staff until 2023
“I was the only person that wasn't an hourly staff member until a year and a half ago.”
Hallie Meyer Nov 28, 2024 ▶ 30:07 Danny & Hallie Meyer: Lessons from scaling hospitality | Masters of Scale
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