Harvard Business School professor Karim Lakhani references research from colleague Ayelet Israeli's consumer intelligence lab on using generative AI for market research.
“My colleague Ayelet Israeli has a consumer intelligence lab at our institute, and she's, she has shown that you could do consumer research with ChatGPT. You can do market research. You can get willingness to pay estimates that match real consumer data”
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More from Professor Karim Lakhani
Insight
Lakhani: AI-driven data enables companies to scale scope, not just size
“You should be focused in on increasing scope as much as you are going to think about scale. And I think the scope allows you to serve the same customer with more things. And scope allows you to serve lots of customers. And then driving both of those is what we…”
Professor Karim LakhaniAug 7, 2024▶ 6:54Rana el Kaliouby & HBS Professor Karim Lakhani: How AI is impacting productivity at work
AssertionSupported
Lakhani: Generative AI boosted BCG consultants' creative performance by 40%
“The great news was that on the creative task where the AI is really good at, the generative AI is really good at, your performance improved by 40%.”
Professor Karim LakhaniAug 7, 2024▶ 9:56Rana el Kaliouby & HBS Professor Karim Lakhani: How AI is impacting productivity at work
AssertionSupported
Lakhani: AI dropped BCG consultants' performance on tasks the technology struggles with
“At the same time, we discovered for the task that the AI was not good at, performance dropped. Those using AI did worse than those not using AI.”
Professor Karim LakhaniAug 7, 2024▶ 10:18Rana el Kaliouby & HBS Professor Karim Lakhani: How AI is impacting productivity at work
Opinion
Lakhani: Consumption pricing models may outperform traditional SaaS for AI revenue
“Already what we're seeing is like maybe SAS models don't work as well as consumption models potentially for revenue.”
Professor Karim LakhaniAug 7, 2024▶ 15:21Rana el Kaliouby & HBS Professor Karim Lakhani: How AI is impacting productivity at work
AssertionNot checkable as stated
Lakhani: Despite widespread trial, only 10% of professionals use generative AI daily
“So, like, 80%, 90% say they've used it. 75% to 70% say that it's going to change their job, their career, whatever. Then I ask, how many of you use these tools every day in your professional life? 10%. 10% say yes. So what I see is, there's a massive knowing d…”
Professor Karim LakhaniAug 7, 2024▶ 17:05Rana el Kaliouby & HBS Professor Karim Lakhani: How AI is impacting productivity at work
Insight
Lakhani: Mastering generative AI requires roughly 40 hours of dedicated practice
“You know, my friend Ethan Mollick says you need 10 hours. I think you need about 40 hours.”
Professor Karim LakhaniAug 7, 2024▶ 23:03Rana el Kaliouby & HBS Professor Karim Lakhani: How AI is impacting productivity at work
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