Harvard Business School professor Karim Lakhani discusses findings from an empirical study testing generative AI on analytical and problem-solving tasks at Boston Consulting Group.
“At the same time, we discovered for the task that the AI was not good at, performance dropped. Those using AI did worse than those not using AI.”
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More from Professor Karim Lakhani
Insight
Lakhani: AI-driven data enables companies to scale scope, not just size
“You should be focused in on increasing scope as much as you are going to think about scale. And I think the scope allows you to serve the same customer with more things. And scope allows you to serve lots of customers. And then driving both of those is what we…”
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AssertionSupported
Lakhani: Generative AI boosted BCG consultants' creative performance by 40%
“The great news was that on the creative task where the AI is really good at, the generative AI is really good at, your performance improved by 40%.”
Professor Karim LakhaniAug 7, 2024▶ 9:56Rana el Kaliouby & HBS Professor Karim Lakhani: How AI is impacting productivity at work
Opinion
Lakhani: Consumption pricing models may outperform traditional SaaS for AI revenue
“Already what we're seeing is like maybe SAS models don't work as well as consumption models potentially for revenue.”
Professor Karim LakhaniAug 7, 2024▶ 15:21Rana el Kaliouby & HBS Professor Karim Lakhani: How AI is impacting productivity at work
AssertionNot checkable as stated
Lakhani: Despite widespread trial, only 10% of professionals use generative AI daily
“So, like, 80%, 90% say they've used it. 75% to 70% say that it's going to change their job, their career, whatever. Then I ask, how many of you use these tools every day in your professional life? 10%. 10% say yes. So what I see is, there's a massive knowing d…”
Professor Karim LakhaniAug 7, 2024▶ 17:05Rana el Kaliouby & HBS Professor Karim Lakhani: How AI is impacting productivity at work
Insight
Lakhani: Mastering generative AI requires roughly 40 hours of dedicated practice
“You know, my friend Ethan Mollick says you need 10 hours. I think you need about 40 hours.”
Professor Karim LakhaniAug 7, 2024▶ 23:03Rana el Kaliouby & HBS Professor Karim Lakhani: How AI is impacting productivity at work
Insight
Lakhani: AI adoption offers a first-mover advantage, not winner-take-all dynamics
“She says there's a first mover advantage in adoption. And I truly believe that. It's not a winner-take-all business. These things are first-member advantages, because this rate is so fast, so the more you wait, the further behind you are”
Professor Karim LakhaniAug 7, 2024▶ 23:58Rana el Kaliouby & HBS Professor Karim Lakhani: How AI is impacting productivity at work
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