Jerry Chen
1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement Mar 31, 2023 by Jerry Chen · across every show →
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Everything said about Jerry Chen, oldest first
Mar 31, 2023 positive
Jerry Chen: Track Customer Complaints as a Positive Metric of User Engagement
“The worst thing is you launch a product and no one cares or notices. And if you had sales reps complain or customers file bugs against it, then two things. One, you're releasing while you're so embarrassed, a la your role, and B, people only complain when they…”