Eventbrite

6 statements across 1 episodes · 5 bullish · 0 bearish · 2 people on the record · first statement Aug 9, 2023 by Julia Hartz · across every show →

Everything said about Eventbrite, oldest first

Aug 9, 2023 neutral
Assertion Not checkable as stated
Hartz: Eventbrite's earliest adopters were predominantly tech bloggers hosting meetups
“When we first started Eventbrite, we built the product hand in hand with our earliest users, and those early adopters were mainly tech bloggers who were using the platform to host meetups, and part of that process was creating a very sort of tight feedback loo…”
Julia Hartz Aug 9, 2023 ▶ 12:46 Let your customers be your scout (with Eventbrite's Julia Hartz) | Masters of Scale
Aug 9, 2023 positive
Insight
Hartz: Building for tech builders and writers yields the best product feedback
“Let me tell you, like, there's no better way to get great feedback than to build a product for people who build them themselves and or write about them all the time.”
Julia Hartz Aug 9, 2023 ▶ 13:34 Let your customers be your scout (with Eventbrite's Julia Hartz) | Masters of Scale
Aug 9, 2023 positive
Assertion Supported
Hartz: Facebook gave Eventbrite exclusive early access to Events API
“We took our data and our findings to Facebook. We gave them to Dave Morin, and we said, hey, check this out. And in turn, he gave us the Events API key that nobody else had for Facebook Connect. So we built the bridge for event creators to be able to just one …”
Julia Hartz Aug 9, 2023 ▶ 23:55 Let your customers be your scout (with Eventbrite's Julia Hartz) | Masters of Scale
Aug 9, 2023 positive
Insight
Hartz: Hypothesis-free customer observation is the key to effortless product experience
“That type of observation of not having a bias towards what you're trying to confirm And not always having a hypothesis that you're trying to prove, but simply observing your customers can yield such great results, and to me is the cornerstone of creating an ef…”
Julia Hartz Aug 9, 2023 ▶ 17:23 Let your customers be your scout (with Eventbrite's Julia Hartz) | Masters of Scale
Aug 9, 2023 positive
Insight
Hartz: Data analytics teams actually benefit from not talking to customers
“I actually think that the data insights team that we have, it almost in a way has benefited from not talking to customers all day because they are actually looking at just the data and then looping that together with folks who are talking to customers all day …”
Julia Hartz Aug 9, 2023 ▶ 29:50 Let your customers be your scout (with Eventbrite's Julia Hartz) | Masters of Scale
Aug 9, 2023 positive
Assertion Supported
Hoffman: TechCrunch was among Eventbrite's first customers
“Among Eventbrite's first customers was the tech blog, TechCrunch, and the event that would ultimately grow into TechCrunch Disrupt.”
Reid Hoffman Aug 9, 2023 ▶ 13:12 Let your customers be your scout (with Eventbrite's Julia Hartz) | Masters of Scale
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