customer experience
1 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement Jul 24, 2018 by Mark Pincus · across every show →
Everything said about customer experience, oldest first
Jul 24, 2018
Pincus: Customers Care About Experience, Not Operational Scale
“What really matters to your customer is that they have an amazing experience. They don't give a how it got there. You're at your favorite hamburger joint. You want a great fresh burger. And if you find out that the owner of the company was there back there mak…”