Compass

4 statements across 1 episodes · 1 bullish · 1 bearish · 1 people on the record · first statement Aug 4, 2023 by Robert Reffkin · across every show →

Everything said about Compass, oldest first

Aug 4, 2023 positive

Insight

Reffkin: Real estate agents' core competency is complex project management

“Their core competency is taking this multi-party transaction with all these different entities that it takes to close and think of like a very extensive Gantt chart of all these different entities. They're the ones who just keep on pushing it forward. You know…”

Robert Reffkin Aug 4, 2023 ▶ 27:40 How setbacks create momentum (with Robert Reffkin) | Masters of Scale

Aug 4, 2023 negative

Insight

Reffkin: Apartment seekers want experienced experts, not friendly tour guides

“We were not giving good customer service because people are not looking for a friend. They're looking for someone who has expertise and that has done this many, many, many times before.”

Robert Reffkin Aug 4, 2023 ▶ 17:15 How setbacks create momentum (with Robert Reffkin) | Masters of Scale

Aug 4, 2023

Assertion Not checkable as stated

Reffkin: Bayo Ogunlesi offered a $500k seed investment and safety-net job

“He said, how about this? I'll give you 500,000 dollars. I'll be your first investor, and if you fail in a year, then I'll hire you.”

Robert Reffkin Aug 4, 2023 ▶ 14:54 How setbacks create momentum (with Robert Reffkin) | Masters of Scale

Aug 4, 2023 neutral

Assertion Not checkable as stated

Reffkin: Compass lost over a third of its employees during a pivot

“We pivoted. We lost over a third of our people because they thought we weren't going the right direction.”

Robert Reffkin Aug 4, 2023 ▶ 24:47 How setbacks create momentum (with Robert Reffkin) | Masters of Scale

Compass

Everything said about Compass, oldest first

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