The Ledger
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Glyman: Ramp's experimental AI agent achieves 60% to 90% task accuracy
“I think right now, and the agent probably works for you know, depending on the nature of the task 60 to 90% of the task of when it's controlled and inside of the RAMP experience. Obviously, when you're dealing with financial products, it's not high enough to g…”
Glyman: Every function at Ramp uses AI in its work
“I don't think there's a function at RAMP that doesn't use AI in some part of their job.”
Glyman: All Ramp employees have access to company financial records
“At RAMP is, like, we report, you know, everyone has access to financials.”
Glyman: Ramp's core spend management team is 13 to 14 people
“The core spend management team is, I think now largest has ever been. I think it's 13 people, 14 people, something like that.”
Glyman: Ramp teams cannot ship new features if existing product SLAs break
“You're getting the tickets, and if SLAs are broken, you can't shift new product. You need to fix the existing one”
Glyman: Ramp has hundreds of bi-directional and thousands of one-way integrations
“I mean, I think in terms of You know, bi-directional, fairly deep integrations. I mean, we're talking you know, low hundreds, probably when you start expanding into, you know, one way, getting, you know, low thousands.”
Glyman: Ramp operates a horizontal Applied AI team across all departments
“We do have an applied AI team, which, you know, is very horizontal. There's almost no part of, you know, how we operate that's off limits”