why aren't all 22 resolved? a statement only gets an assessment when the public
record can support or contradict it. opinions and what-ifs never can, and 0 checkable
ones are still open, waiting for their date. predictions held up or didn't;
assertions are supported or contradicted. on every card:
▮▮▮▮▮ certainty ·
▮▮▮▮▮ debate potential. speakers are clickable
Assertion Not checkable as stated
Sisense's system gets faster as more people use it concurrently
“So the outcome is actually that the more you use the system, the faster it gets. So this is a system that gets faster with more users, not slower.”
Prediction Didn’t hold up
Gong's $200M Series D will fund the company past an eventual IPO
“This should get us like well beyond an IPO, like that, that's the path for Gong, like within like a few years.”
Opinion
In-memory analytics technology is already a thing of the past
“In-memory is not the future, it's already the past.”
Assertion Supported
Sisense analyzed 10 terabytes in 10 seconds on a sub-$10k server
“We demonstrated Strata in Santa Clara last year, 10 terabytes, ok, analyzing 10 seconds on a sub-ten-thousand dollar standard Dell server.”
Assertion Not checkable as stated
Bendov: CRM tracking of lost sales deals fails due to manual rep inputs
“The only way for companies to know how much they're losing Is if the reps select that drop down least like who we lost a deal to right in which often they don't do.”
What-if
Gong likely would have failed if launched in 2013 due to AI limitations
“I think if we started a company two years before, I'm not sure that it would have been successful.”
Assertion Not checkable as stated
11 of Gong's first 12 pilot customers converted to paid contracts
“So we reached out to everybody and said hey guys, sorry payday's over it's time to pay, and it was like in the tens of thousands, and everybody kind of like, Bob, but 11 out of the 12 bots. And a 12 bot like a year later for a lot more.”
Assertion Not checkable as stated
Gong relies entirely on unsupervised AI that requires zero user training
“That's why the learning is unsupervised. Right. It means that we were not asking people to label or train a system. You just, you turn it on and it's working. So everything that we do has to be like fully automated without human intervention.”
Disclosure
Gong had not spent a dollar of its $65M Sequoia Series C
“We raised like sixty five million seriously from Sequoia in December and we still haven't touched that money.”
Insight
Sales conversions drop sharply if reps spend over two minutes pitching brand
“Gong found if you go over like two minutes up until two minutes, okay, but after there's a huge drop in conversion rates, right? We found that actually the younger reps tend to talk more about the brand, which is ridiculous, right?”
Assertion Partly supported
Sisense demonstrated analyzing 1TB of data on a $750 laptop
“When we launched in Strata in New York last year, we demonstrated a terabyte of data analyzed on a 750 dollar laptop with eight gigs of RAM.”
Assertion Not checkable as stated
Sisense handles 3,000 concurrent users on a single server
“Most in-memory product requires additional five to 10% for additional concurrent user because they keep copies of the data, ok? Slices doesn't do none of that. It stays pretty flat. You could do 3000 users on a single server without adding additional memory, o…”
Assertion Not checkable as stated
eBay analyzes 1.5 billion records in 3 seconds using Sisense
“EBay is using it to analyze what people are buying and selling online. Trends in pricing, new versus old, Samsung versus iPhone, ok? Billion and a half record set, complex dashboards open in three seconds.”
Disclosure
Bendov: No software existed for automated conversational insights in 2015
“I started Googling for something that can give me automated insights from conversations. I couldn't find it, and I said hey, maybe, maybe there's a, there's an opportunity.”
Assertion Not checkable as stated
Gong achieved an exceptionally high Net Promoter Score of 80
“Our Net Promoter Score, as of today, is 80, eight zero.”
Assertion Not checkable as stated
Bendov: Gong has closed seven-figure enterprise accounts
“But now definitely we have accounts in like seven figures.”
Disclosure
Bendov: Gong started with voice because no competitor was analyzing it well
“Ultimately our vision is to get to like anything that communicates with the customers could be like contracts, proposals anything, but we started with the voice because it is a very rich data source that was still not done by anyone in a very good way.”
Disclosure
Gong has 100 total R&D employees, including about a dozen researchers
“About a dozen researcher. I mean, the entire R&D is, is a hundred people, right? So it's like, 10, 12%.”
Disclosure
LinkedIn was Gong's first enterprise customer, scaling to thousands of users
“The first first customers would LinkedIn, right? That they, they're interested in someone I knew from a previous relationship, and they told me they're, they like to play with new technologies, and you know, we said, okay, that sounds great, and now they have,…”
Assertion Not checkable as stated
Sisense's customer base tripled in 2013
“The customer base tripled in 2013.”
Assertion Not publicly verifiable
Target uses Sisense across 1,800 stores to identify shrinkage
“Target is using it to analyze data from 1800 stores to identify what they call Shrinkage or shoplifting, ok?”
Assertion Partly supported
Bendov: ClickSoftware was acquired by Salesforce for $1.3 billion
“I was one of the founding team of the company called Click Software that was personally acquired by Salesforce for 1.3 billion.”