Uretsky: DigitalOcean maintains an NPS score of nearly 70
Ben Uretsky · Fireside Chat: Ben Uretsky, Founder of DigitalOcean (FirstMark's Data Driven NYC) · Mar 19, 2019 · at 12:34
Ben Uretsky, founder of DigitalOcean, highlights customer satisfaction and Net Promoter Score as a primary driver of developer word-of-mouth.
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“And so we have a really high NPS score of nearly 70, which means that people really love this service, and so they do a great job of introducing it to a friend.”
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