Essas: Valentine's Day generates OpenTable's most polarized restaurant reviews
Joseph Essas · Joseph Essas, OpenTable // Mining Diner Talk (Hosted by FirstMark Capital) · Jun 19, 2015 · at 12:39
Joseph Essas, CTO of OpenTable, discusses data insights derived from topic modeling and sentiment analysis on customer reviews across the platform.
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“So, our, literally, it's our most polarizing day on reviews basis, based on one-star review versus five-star reviews.”
quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →
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