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Olson: Software products typically rely on just five to ten value drivers

Todd Olson · How to Measure Product Success // Todd Olson, Pendo (FirstMark's Data Driven) · Sep 28, 2017 · at 8:02

Todd Olson, CEO of Pendo, explains how product teams should identify core features that drive customer engagement and retention.

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“If we have a hundred features, there's probably five to 10 value drivers that actually matter, that people really care about.”

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