Assertion certainty 4/5 debate potential 2/5

Ryan Smith: Mobile survey respondents answer significantly differently than PC users

Ryan Smith · Ryan Smith, Qualtrics // The Qualtrics Story // Data Driven NYC (FirstMark Capital) · Apr 2, 2015 · at 19:26

Ryan Smith, founder and CEO of Qualtrics, shares data insights regarding how respondent sentiment varies across mobile and desktop response channels.

0:00 / 0:06exact quote · 6.2s
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“The mobile respondents feel totally different than the people taking it through, you know, their PC.”

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