Ryan Smith: Qualtrics powers user feedback for Healthcare.gov
Ryan Smith · Ryan Smith, Qualtrics // The Qualtrics Story // Data Driven NYC (FirstMark Capital) · Apr 2, 2015 · at 14:59
Ryan Smith, founder and CEO of Qualtrics, highlights enterprise and government use cases for Qualtrics' real-time data collection platform during a fireside chat at Data Driven NYC.
0:00 / 0:02exact quote · 2.8s
▶ Watch the full episode on YouTube → 720p mp4 · rendered on demand · StarZero watermark
“We're powering all the feedback right now for healthcare.gov, right?”
quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →
More from Ryan Smith
Ryan Smith: Qualtrics hit $50M revenue and $30M cash flow before raising capital
“I mean, we had fifty million dollars in revenue kicking off thirty million dollars in cash, which is very counterintuitive to what we see today. Very profitable before we took any outside funding.”
Ryan Smith: Qualtrics business quadrupled during the 2007–2009 recession
“In about 2007, 2008, 2009, when the economy went this way, our business quadrupled.”
Ryan Smith: Enterprise software startups must win academics to drive adoption
“First of all, if you don't own the academic market or you're not indoctrinating academics with the product, it's going to be very difficult because they're leading.”
Ryan Smith calls immediate pop-up website surveys the worst user experience
“I can't stand when you go visit a website and something pops up. Hey, how was your experience? It's like, leave me alone. I just got here. This is the worst user experience of all time. Right? And everyone's like, well, no, this is statistically significant. I…”