Traynor: Intercom powers 500 million conversations a month
Des Traynor · How Intercom transitioned to being AI-first | Des Traynor, Co-Founder of Intercom · Feb 29, 2024 · at 36:59
Des Traynor is co-founder and Chief Strategy Officer of Intercom. He discusses why running AI summarations across all platform data is financially prohibitive.
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“Summarize every conversation Intercom powers every month. That would be summarizing five hundred million conversations a month.”
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