SMS, every mention

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every year anyone Mike Murchison 1

Verbatim, from the transcripts: the passages where SMS comes up

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AI-First Customer Service Playbook: Ada CEO Mike Murchison on Building Scalable Support with Gen AI Jul 26, 2023 · 1 mention

▶ 6:32 Mike Murchison In other words, they wanted to turn on channels like WhatsApp and SMS and Facebook Messenger and Instagram DMs.

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