legacy incumbents

1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Dec 13, 2023 by Gustavo Sapoznik · across every show →

Everything said about legacy incumbents, oldest first

Dec 13, 2023 negative
Opinion
Sapoznik: Legacy contact center incumbents are overwhelmingly underwhelming technology companies
“Most of the legacy incumbents are overwhelmingly underwhelming technology companies.”
Gustavo Sapoznik Dec 13, 2023 ▶ 3:14 AI vs. Call Centers: ASAPP CEO Gustavo Sapoznik on the Future of Customer Service
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